** Eligible up to $5,000 Sign-on Bonus! **

Neighborcare Health offers a robust benefit package: Medical, Dental & Vision Insurance, 18 days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program.

PurposeThe Medical Assistant performs delegated clinical and administrative duties providing direct support to primary care providers and some direct care to patients. Work in partnership and joint accountability with other team members to achieve Neighborcare Health’s Mission, Guiding Principles, Service Commitments, and Goals.

In this position you will: 

• Perform duties and responsibilities with excellence, enthusiasm, great service orientation demonstrating courteous behaviors and mannerisms, and by anticipating medical provider's needs
• Demonstrate flexibility and readily assists other staff members. Maintains a safe and healthy work environments for patients, self and other
• Prepare examination and treatment rooms for use by medical providers by cleaning, stocking and arranging supplies, equipment and instruments
• Review and communicate to medical providers appointment schedule to determine patient visit order and solicits special instructions or requests for the day, greets and escorts patient to examination or treatment room in a respectful, warm and caring manner. Keeps patients, medical providers, and other team members, informed of medical provider's status and/or time delays throughout the day
• Interview patient to determine reason for visit; takes patient's vital signs, e.g., blood pressure, pulse, respiration, temperature, height and weight; blood draws, immunizations, records information in patient's medical record; and reports findings to appropriate personnel, according to WAC standard requirements
• Instruct or assist patient in preparation for scheduled procedures, in a caring and courteous manner
• Perform appropriate basic, routine and regular delegated medical functions as directed and within appropriate scope of practice as interred by knowledge, skill level, and Neighborcare Health guidelines (e.g.., vision screening, ear irrigations, hearing tests, hematocrit, tonometry measurements, EKG tests, collecting throat, wound, and sputum specimens, and urine cultures) using appropriate instruments, techniques, and specimen labeling process
• Support medical providers performing routine examination and treatment procedures by attending patient during procedures and providing appropriate supplies and instruments
• Perform routine clerical and reception duties, as required, such as completing patient visit records, maintaining departmental logs, answering telephones and taking massages, checking in patients, and scheduling patient appointments
• Perform other duties as assigned, such as assisting in orienting and training new staff members, transporting equipment or patient, stocking shelves, taking inventories, ordering supplies
• Demonstrate computer literacy for charting and reviewing in NexGen, our electronic medical record system
• Works within scope of practice and according to Neighborcare Health policies. Comply with regulatory requirements and standards of care
• When required will work at medical sites other than primary site

Key Skills, Knowledge and Abilities

Required for this job:

• Enjoys working at the top of their scope and partnering with patients, providers and the other team
• Values team work, problem solving, engagement and adaptability
• Embraces change and practices direct communication
• Ability to work with individuals of varying ethnicities, socio-economic levels, cultures, and sexual orientations

Required qualifications for this position include:

• Completed an accredited Medical Assistant program
• Active WA State Department of Health Medical Assistant-Certification or Medical Assistant - Interim status with the Washington State Department of Health
• Basic Life Saving (BLS)

Preferred qualifications for this position include:

• Prior experience as a medical assistant
• Prior experience in primary care or community health environment
• Prior experience with diverse populations
• Bi-lingual skills

Our Mission

The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.

About our Service CommitmentsOur service commitments were created b staff members, leaders, board members and patients. We use these as a guide and expectation for how we treat our patients and each other. You may learn more about our service commitments here, https://neighborcare.org/about-us/service-commitments/

• Serving patients
• Serving each other
• A warm welcome
• Caring
• Respect
• Working together
• Trusting Relationship

About us

For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle, Vashon, and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community.

Compensation

The wage range for this position is a Minimum $22.95/hour up to $31.84/hour Maximum.

Compensation will be determined based on years of relevant experience.

Union: YES

Full job description will be provided during the interview process.