Nebo School District is located in south Utah County, services over 35,000 students in grades PreK-12, and employs over 4,300 people. Our vision is to:

• engage students as active participants in school and in the community;
• empower students to acquire and develop knowledge, skills, and talents;
• collaborate to promote safety, student involvement and achievement; and
• prepare students to succeed in school and life.

IT Specialist - Lane 9 - $28.66 per hour. 8 hours per day, 5 days per week, 261 days per year. Must be at least 18 years of age to apply.

Placement on the salary schedule will be reviewed by supervisor and finalized through the Human Resource and Payroll Departments. Candidates already employed with Nebo School District, applying for a new position with a lane increase, may decrease in overall steps in the new position if offered, accepted, and not in the same job category.

Purpose Statement

The job of Information Technology Specialist is done for the purpose/s of installing, troubleshooting and maintaining computer hardware, application software, network systems, and peripheral equipment; providing technical support to district and site administrators; and resolving school site operational issues.

This job reports to the Technical Services Supervisor

Experience Job related experience is required.

Education Community college and/or vocational school degree with study in job-related area.

Clearances Criminal Justice Fingerprint/Background Clearance

Essential Functions

• Coordinates repair work schedules with school and district office personnel for the purpose of minimizing disruption of services and/or inconvenience.
• Maintains workstation and server functionality (e.g. install patches and/or upgrades, maintain GHOST server and images; support Active Directory, etc.) for the purpose of ensuring availability of desktop and server functionality for all users.
• Maintains a variety of manual and electronic files and/or records (e.g. permission levels, network identification, security access, licenses, work logs, etc.) for the purpose of documenting activities, providing reference and audit trails.
• Participates in meetings, workshops and seminars as assigned for the purpose of conveying and/or gathering information required to perform functions.
• Performs initial workstation computer, peripheral and server set-ups (e.g. installation, testing, configuring, assigning passwords, security clearances, imaging, etc.) for the purpose of meeting the computer processing needs of the users.
• Responds to requests for help, repairs, training, and/or upgrades, etc. by telephone or email for the purpose of providing information, scheduling appointments and/or referring to alternate resources.
• Responds to a variety of questions from site staff, parents and students for the purpose of providing information, guidance or referral.
• Transports a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at job site or transporting equipment for repair.
• Troubleshoots user issues with computer workstations and servers (e.g. questions about application software, connectivity issues, peripheral malfunctions, etc.) for the purpose of providing immediate assistance to users for problem resolution.
• Upgrades computers, peripherals, network equipment and software applications (e.g. installation, testing, configuring, etc.) for the purpose of meeting the computer processing needs of the users.
• Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.

Job Requirements: Minimum Qualifications

• SKILLS are required to perform multiple, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: adhering to safety practices; maintaining accurate records; and gathering information to diagnose problems.
• KNOWLEDGE is required to perform algebra and/or geometry; read technical information, compose a variety of documents, and/or facilitate group discussions; and analyze situations to define issues and draw conclusions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: current and legacy computer operating and networking systems; troubleshooting techniques; network security; and office application software.
• ABILITY is required to schedule activities; gather and/or collate data; and use job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and utilize equipment under a variety of conditions for multiple purposes. Ability is also required to work with a wide diversity of individuals; work with a variety of data; and utilize a wide variety of types of job-related equipment. Problem solving is required to identify issues and create action plans. Problem solving with data may require independent interpretation; and problem solving with equipment is significant. Specific ability based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities; establishing effective working relationships; displaying mechanical aptitude; communicating with technologically diverse groups; being attentive to detail; and working under time constraints. Have the Ability for regular and reliable attendance.

Responsibility

Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; operating within a defined budget. Utilization of resources from other work units is often required to perform the job's functions. There is a continual opportunity to impact the organization’s services.

Working Environment

The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling, frequent stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 33% sitting, 34% walking, and 33% standing. The job is performed under conditions with some exposure to risk of injury and/or illness and in a clean atmosphere.

FLSA Status

Non Exempt