We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Team Overview
Help lead a highly motivated team of individuals who are responsible for the fulfillment of media content to NBCUniversal’s distribution outlets, including its cable networks, owned television stations and online destinations. A Media Operations Specialist must be an expert of quality control of content for Studio Fulfillment distribution using several technical processes & technologies.

Responsibilities

• Perform quality control of all digital media for DC Studio Fulfillment.
• QC all content for distribution - Ensure technical specifications for all encoded and transcoded files including foreign languages with the expectation of making zero errors or defects.
• Assist Supervisor with the creation and publication of standard operating procedures to ensure the operation achieves and exceeds its reliability goals and service level agreements.
• Assist Supervisor with the team training and maintaining training matrix.
• Expert in all media prep processes in the Media Operations Center & any additional processes that are created in the future.
• Assist Supervisor with any project management related to testing, roll-out, and implementation of new systems or procedures.
• Assist Supervisor with managing team daily workflow priorities to ensure the operation service level agreements while maintain reliability goals.
• Troubleshoot, Track, and escalate OM and component referral workflows
• Collaborate with program operations
• Troubleshoot problems and issues in the media prep workflow following escalation procedure and maintaining client communication. Document problems and issues and work with Supervisor/Product/Support to solve issues
• Additional duties as needed and assigned by Supervisor.

Basic Requirements

• 2 years of experience in a production, post production, broadcast, or communications environment
• Proven track record of impeccable communication skills, both written and verbal
• Proficient with Microsoft Word, Excel, PowerPoint and process mapping tools (e.g. Visio)
• A respectful team player, who follows rules and policy, has good communication skills while maintaining a positive attitude
• Ability to multi-task and balance numerous priorities in a deadline-oriented environment effectively flexible in approach, and responds well to pressure
• Knowledge of various media formats, file types, and video standards
• Proficient knowledge operating Evertz Mediator media asset management & playout automation system
• Proficient operating Grey Meta Iris QC player
• Proficient operating Telestream Venice QC player
• Expert knowledge using NBCU’s Translator application

Desired Characteristics

• 1 yrs experience in a leadership role in the broadcast/media industry with a track record of proven leadership
• High energy level and strong team skills
• Experienced in broadcast operations or media especially in a quality control capacity.
• Extensive and significant experience, understanding and knowledge of media prep technical systems, standards and processes
• Prior experience with Mediator and Translator in a media prep environment
• A punctual, hardworking, disciplined, and dependable individual
• Strong attention to detail, communication and interpersonal skills
• A track record of meeting or exceeding performance expectations

Additional Requirements

This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Media Operations Technician

• 4100 E Dry Creek Road, Centennial, COLORADO
• Full-time
• Business Segment: Operations & Technology

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Team Overview

Work with a highly motivated team of individuals who are responsible for the fulfillment of media content to NBCUniversal’s distribution outlets, including its cable networks, owned television stations and online destinations. A QC Technician must perform quality control of content for NBCU Studio distribution using several technical processes & technologies including, but not limited to, Audio/Video QC, subtitle QC, audio language recognition, order prioritization, cross team communication and troubleshooting.

Responsibilities

• Perform quality control of all digital media for Studio Fulfillment distribution.
• QC all content for distribution - Ensure technical specifications for all encoded and transcoded files including foreign languages with the expectation of making zero errors or defects.
• QC and segmentation off all content being stored into NBCU’s serving library.
• Learn and perform all media prep processes in the Media Operations Center & any additional processes that are created in the future.
• Provide delivery support of digital media to internal departments, studio needs and external partnerships
• Troubleshoot basic problems and issues in the media prep workflow following escalation procedure and maintaining client communication.
• Occasionally provide documentation regarding workflow Standard Operating Procedures.
• Additional duties as needed and assigned by Supervisor(s).

Qualifications

Basic Requirements

• 1 years of experience in a production, post-production, broadcast, or communications environment
• 2 years of experience in a job or school related activity using computers and software applications including MS outlook, MS Word, & MS Excel.
• Knowledge of various media formats/VTRs (Digibeta, HDcam, XDcam), file types (QT, WMV, MXF, DNX, DV, etc) and video standards (NTSC, PAL)
• Basic understanding of digital video/audio including compression codecs, file systems, file transfer applications and Content Distribution
• Must be willing to work Centennial, CO.
• Must have unrestricted employment authorization to work in the United States.
• Must have flexibility with work schedule; must be able to work late hours, weekends, holidays and occasional special events when needed for this 24/7 operation

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $60,000 - $75,000

Application window is anticipated to close on: 05.29.24

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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