7 Customer Service Specialist Jobs in Severn, MD
Navytimes is Hiring a Customer Service Specialist Near Severn, MD
Customer Service Specialist At a glance Location: US-MD-Severn Posted: 02/11/2022 Closing: 03/10/2022 Degree: Not Specified Type: Full-Time Experience: Not Specified Job description Rewarding position as a Customer Service Specialist in the Severn, MD area. You will enjoy working in a fast-paced environment while maintaining customer satisfaction for a company that values their employees and promotes from within! Don't wait, apply today!
Duties and Responsibilities
* Handle high volume inbound calls.
* Assist customers with any product related inquiries.
* Ensure customer satisfaction and loyalty.
* Utilize appropriate CRM databases to complete customer and order data entry.
* Maintain detailed and organized records and reports.
* Understand products/services in order to upsell packages.
Requirements
* Bachelor's Degree.
* 2 years of customer service experience preferred.
* Clear written and verbal communication skills.
* Ability to work within a team environment.
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Customer Service Specialist
Job Summary
Full Time
$51k-67k (estimate)
04/27/2024
05/16/2024
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
