The Team Member Services Director assists in the direction of residence operations. Lead and motivate employees in providing quality care and services to residents and maintain a high level of customer satisfaction.

Assist the Resident Care Consultant and AL / MC Director of Clinical Services / Resident Care Directors with educating the care staff in ensuring quality resident care is provided in a manner that upholds the organization’s philosophy and the well-being of the residents.

Provide administrative support to the Executive Director and department heads; organize and maintain employee files; responsible for recruiting, hiring, benefits, administration, and general customer service duties.

Acknowledge, utilize, and understand NC regulations and apply to all areas of the community.

Requirements

• CNA OR PCA
• CPR Instructor Certified.
• One-year experience in the assisted living or human services field preferred.
• Must show leadership abilities and work independently, efficiently, and reliably.
• Effective communicator with the ability to appropriately respond to needs and concerns as needed.
• Computer proficient with in-depth experience in MS Outlook, Excel & Word.
• Good time management and organizational skills. Ability to prioritize and multi-task.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• PTO for full time positions
• Short & Long Term Disability Insurance
• Life Insurance
• Career Advancement Opportunities

Last updated : 2024-05-15