Navigator Credit Union is currently recruiting for a full time Indirect Loan Underwriter. If you have a passion for exceptional service, relationship building, and want to be a part of a team that focuses on creating substantial value in the communities we serve, while exceeding goals, we want to hear from you! We encourage all interested, qualified candidates that enjoy working in a fast paced environment to apply. We provide paid vacation after 90 days, paid holidays, 401k with a company match, medical, referral bonus, and several other benefits after 30 days employment for our team members including incentive opportunities. Navigator Credit Union is an Equal Opportunity Employer. Navigator does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Schedule: Tuesday through Saturday

ROLE:

• As the Indirect Underwriter, you will evaluate loan applications submitted by indirect dealer and vendor partners. You will contribute to the success and loan growth of Navigator Credit Union’s Consumer loan team.

REMOTE WORK ELIGIBILITY AND REQUIREMENTS:

• Indirect Loan Underwriter is eligible for remote work. The decision to allow for remote work is within the sole discretion of NCU. The Indirect Underwriter will need to read “Policy 6140: Remote Access” and sign the “Employee Device Policy Acknowledgement Form”. Employees working remote are expected to work in an environment that is free from distractions. Employees are also expected to follow all company policies at home, just as if you were in the office, taking special care to lock their computer during times it’s not being used. The employee will work with their manager to establish a schedule for in and out of office work. Employees are expected to be able to be available to come into the office at any time during a normal shift, if requested by their manager. In addition, webcams are expected to be uncovered at all time during the working day. Webcams are expected to be used any time an employee is in a meeting. The employee will also need to have internet speed of at least 100Mbps of download speed and 10Mbpd of upload speed of dedicated internet bandwidth. This will need to be verified by the IT department.

DESCRIPTION OF DUTIES:

• Ensure that each approved application meets the Credit Union’s lending standards. The Underwriter will approve loans within their pre-determined lending authority and make recommendations to their manager on applications outside of their authority.
• Underwrite indirect consumer loan applications with the goal to meet and exceed individual and team goals while still maintaining the highest integrity in the decision making process.
• Dealer marketing: both face to face and over the phone. Dealer relationship management to build and improve upon current relationships. Report dealer suggestions and feedback to optimize our overall process and the experience that our members and dealers have. Maintain an up to date contact list for dealerships.
• Process loan applications quickly and thoroughly with a concise decision given to dealers in a timely manner. Communication methods may include making and answering phone calls, responding to emails, web message comments with dealerships. Answer lending questions from internal staff and dealers. Follow up with applications to ensure a high capture ratio.
• Share lending knowledge with other lending team members including processors to help develop the proficiency of the department.
• Underwrite loan applications quickly and thoroughly. Communicate lending decisions on indirect loan applications in a manner that provides the dealer prompt and efficient service in a friendly and professional manner.
• Clear and document Red flags. Ensure due diligence is performed: verifying account information, credit worthiness, and reviewing income/employment information, determining collateral value to ensure borrower’s ability and willingness to repay. Asking for and properly documenting additional information as needed. Ensure that proper adverse actions are used when declining an applicant.
• Work with Indirect loan processor, internal loan processors, dealers and members to resolve loan stipulations and ensure conditions are met prior to final review and approval.
• Maintain a knowledge of the current lending market by obtaining and reviewing competitor program information as needed. Remain up to date on and all industry trends and standards. Maintain up to date knowledge of our lending promotions and programs and policies.
• Demand of myself, and others, the highest levels of integrity, leadership, accountability and teamwork.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
• Any other duty as deemed necessary by manager.

EXPERIENCE:

• 3 plus years of similar or related experience, including time spent in preparatory positions.
• Advanced and continuous learning to stay current on Consumer Lending trends, Compliance, and regulations.
• Ability to review complex documents and loan information to find ways to make more quality loans.

EDUCATION:

• High School diploma or equivalent is required.

SPECIFIC SKILLS:

• Must have ability to manage time while working in a fast paced environment
• Excellent communication skills
• Ability to own issues and problem solve
• Knowledge of Credit Reports
• Ability to have conversations with members regarding credit and product options
• Must be available to works Saturdays

ADA REQUIREMENTS:

PHYSICAL REQUIREMENTS:

• Sitting; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs.; occasional lifting of up to 20 lbs. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

WORKING CONDITIONS:

• Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

MENTAL REQUIREMENTS:

• Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.