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About Navient
Navient , (Nasdaq : NAVI) and subsidiary companies, provide technology-enabled education finance and business processing solutions that simplify complex programs and help millions of people achieve success.
Our customer-focused, data-driven services deliver exceptional results for clients in education, healthcare, and government.
Learn more at navient.com .
Join our team in Moorestown, NJ as a Full Time Caseworker!
Pioneer Credit Recovery, Inc.® (Pioneer) is a national leader in the collection industry providing collection services on defaulted debt.
Headquartered in New York, Pioneer employs more than 1,000 professionals and is the largest private sector employer in Wyoming County, New York.
Pioneer also has offices located in New Jersey. Pioneer maintains partnerships with federal and state clients as well as guarantee agencies.
Pioneer provides its clients with quality results, experience, leadership, and technology, including state-of-the art infrastructure, telecommunications, and collections systems, ensuring the best the industry has to offer.
This is NOT a remote position.
$19 per hour
Paid Training starting on May 28th!
Monday-Friday 8AM-5 PM
Generous paid time off
Awesome benefits including health, dental, vision & life insurance
Tuition reimbursement
Business casual dress
Great leadership team and a fun place to work!
The Case Worker will effectively locate and communicate with debtors via the telephone and written notices in order to obtain repayment in full or to establish acceptable payment arrangements.
Resolve issues of a non-routine nature as necessary. Perform skip tracing and contract observance functions to ensure compliance of all company, client, and Federal Regulations.
Continually maintains the Taxpayer's case file with new or changed data.
1. Communicate with taxpayers in regards to the repayment of their delinquent taxes.
2. Maintain and Update the Taxpayers Case files
3. Ensure all accounts are worked within client standards and State regulations.
4. Perform skip tracing to locate delinquent taxpayers
MINIMUM REQUIREMENTS :
All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and / or local government contractors.
Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.
S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions.
Positions that support state and / or local contracts also may require additional background checks to determine eligibility and suitability.
EOE Race / Ethnicity / Sex / Disability / Protected Vet / Sexual Orientation / Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.
Navient is a drug free workplace.
Last updated : 2024-05-08
Full Time
Business Services
$45k-57k (estimate)
03/08/2024
05/14/2024
navient.com
WILMINGTON, DE
3,000 - 7,500
2014
JAY W EISENHOFER
$3B - $5B
Business Services
Navient (Nasdaq: NAVI) is a leader in education loan management and business processing solutions for education, healthcare and government clients at the federal, state and local levels. The company helps its clients and millions of Americans achieve financial success through services and support. Headquartered in Wilmington, Delaware, Navient also employs team members in western New York, northeastern Pennsylvania, Indiana, Tennessee, Texas, Virginia, Wisconsin and other locations. Learn more at Navient.com.
The job skills required for Call center representative include Communicates Effectively, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
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Call center representatives must be professional throughout each phone call and to other call center employees.
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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
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Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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