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Who We Are:
NatureBridge provides best-in-class environmental science education experiences for more than 30,000 students and their teachers every year in the world’s best classrooms: our National Parks. Our mission is to connect young people to the science and wonder of the natural world, igniting self-discovery and inspiring stewardship of the planet. Through our programs, students explore the outdoors, connect with their peers, discover themselves and develop a lasting relationship with science and the environment around them.
What You Will Do:
As the Outreach and Enrollment Manager, you will be responsible for managing customer relations from prospecting through contracting phases for environmental science and conference programs. You will collaborate with the Director of Outreach and Enrollment to meet annual sales goals for the Olympic campus and work as part of the NatureBridge Sales Team to meet the collective sales goal for the entire organization. You will also work closely with campus operations staff to ensure smooth program logistics and an excellent customer experience.
This is a remote position for a candidate in the Seattle Area or the Olympic Peninsula.
Your primary job will be to:
Manage relationships with customers both new and returning from lead phase through contract collection:
Cultivate local, regional and national customers, managing a pipeline of potential leads comprising teachers, administrators, parents and conference group coordinators.
Develop and expand a client base by responding to customer inquiries, cold calling, presentations, and tours.
Generate proposals, negotiate contracts, and create contracts and invoices for customers.
Staff exhibits at conferences and events.
Support a culture of responsiveness and customer service.
Track customer relationships and customer progression through the sales pipeline:
Manage lead tracking and follow-up through the administration of the CRM application (Salesforce).
Maintain data integrity in Salesforce through accurate and consistent data entry.
Manage collection of contracts and deposits in coordination with the accounting department.
Coordinate with program staff to ensure a seamless customer experience and smooth campus operations:
Collaborate with program managers to ensure consistent customer service and clear handoff of customer information after sale is complete.
Maintain the program calendar for all campus events.
Perform other duties as assigned by supervisor.
Compensation:
$50-55,000 annual salary
Medical, dental and vision insurance
Option for a 403b retirement plan with employer match after six months
Generous paid vacation, training days and sick leave
Other benefits include Employee Assistance Plan (EAP), Flexible Spending Account (FSA) and more
Who You Are:
We are looking for candidates who have:
If you are interested in the role and do not meet every requirement listed, please still apply! We are interested in applicants with unique lived experience and skill sets.
*All NatureBridge Employees are required to complete a background check in order to be eligible for employment.
Why should you join the NatureBridge team?
NatureBridge is an Equal Opportunity Employer, and does not discriminate based on any protected category, including, but not limited to, race, color, religion, gender, gender expression (including transgender expression or pregnancy), political affiliation, age, immigration status or disability. We encourage qualified applicants from diverse backgrounds to apply. Please let us know if you require any accommodation.
How To Apply:
Submit your application to our Online Career Portal. Please include a cover letter that explains your skills and experience and how they set you up for success in the position. Address your cover letter to Director of Outreach and Enrollment, Ashlee Dahlberg. Applications will be due April 15, 2024
Other
Scientific Services
$117k-153k (estimate)
03/17/2024
05/15/2024
naturebridgestore.org
SAN FRANCISCO, CA
25 - 50
1971
Private
SUSAN SMARTT
$5M - $10M
Scientific Services