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POSITION TITLE: Patient Services Representative
CLASSIFICATION: Medical/Behavioral Health, regular, full-time, non-exempt
SUPERVISOR: Patient Services Director
ABOUT THE JOB
The NATIVE Project is always continuing to evolve and grow with the needs of our community. The Patient Service team provides our community with direct access to services like Medical, Dental, Pharmacy, Behavioral Health, Care Coordination, and Children & Youth Services. This team is very important to The NATIVE Project; they are the driver of all services and are the first impression of our patients and community.
We are looking for a Patient Services Representative. This candidate will have a deep understanding that they are an integral part of our patient experience at The NATIVE Project. Our ideal candidate will provide a warm welcome, smile, and Sacred Hospitality to all of our patients and visitors. This person will be accountable for managing the front desk duties by answering the telephone and directing all calls as needed, working with employees across all teams, building trusted relationships with staff, patients, and visitors, and leading with empathy, compassion, and creativity.
RESPONSIBILITIES:
Patient Services will improve the overall health of the communities we serve by performing reception, scheduling, telephone, and general clerical support duties as follows:
DUTIES:
QUALIFICATIONS
This position requires the following qualifications to perform the above duties and carry out the above responsibilities:
EEO STATEMENT
The NATIVE Project provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, The NATIVE Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. Under Title VII of EEOC, Indian Preference will be given to applicants who meet all minimum qualifications.
Full Time
Ambulatory Healthcare Services
$37k-46k (estimate)
04/26/2024
05/16/2024
nativeproject.org
SPOKANE, WA
50 - 100
1989
Private
TONI LODGE
$10M - $50M
Ambulatory Healthcare Services
The following is the career advancement route for Patient Services Representative - Front Desk positions, which can be used as a reference in future career path planning. As a Patient Services Representative - Front Desk, it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative - Front Desk. You can explore the career advancement for a Patient Services Representative - Front Desk below and select your interested title to get hiring information.