Description

POSITION SUMMARY
The Behavioral Health Department’s program goals include maximizing the quality of the client experience and clinical outcomes while minimizing costs through an integrated, team-oriented, strengths-based healthcare approach; raising staff and trainees to their highest level of skill; and creating an environment conducive to professional growth and intercultural proficiency, particularly with the local urban Native American community. This position works closely with adult and youth clients and families; behavioral health, medical, and other health care staff; and other agencies to meet clients’ multiple clinical and non-clinical health needs. The priority of this position is to provide direct behavioral health treatment services for a wide spectrum of age groups and psychiatric presentations, in addition to clinical intakes, assessments, medical department consultation, and crisis services. It is active in developing, supporting, and implementing the Wrap-around philosophy with its individualized, strengths-based, culturally-competent, and family-centered approach.

DUTIES AND RESPONSIBILITIES
1. Provide culturally proficient, treatment plan driven, behavioral health therapy for clients and their families. Clients will include children, adolescents, adults, and families who have been exposed to trauma and present with a wide range of behavioral health issues, and services may be performed on or off-site.
2. Conduct behavioral health assessments in accordance with professional expectations, including biopsychosocial, cultural, diagnostic, and crisis/risk evaluations for the full spectrum of psychological conditions. Includes scheduled appointments, warm handoffs, and walk-in services.
3. Conduct full clinical intakes, serving as a backup and support to the Intake Care Coordinator. Intakes may involve and are not limited to scheduling; eligibility screens; providing program information; receiving member informed consent; facilitating behavioral health screens, risk assessments, safety plans; and making referrals as appropriate.
4. Provide case management and service linkages, including facilitating urgent or emergency service referrals to medical/psychiatric staff/agencies, mobile crisis services, and the police.
5. Create and regularly review individualized action plans for individuals served that are client driven, strengths-based, informed by recognized best practices, modified based on clinical need and client priority, and supportive of the integrated health team’s plan of care.
6. Perform all clinical services under licensed clinical supervision. Participate in required administrative, clinical, and educational/training meetings including clinical case assignment conferences, rounds, team huddles, and supervision meetings. This includes presenting and discussing case material.
7. Coordinate and network with other agencies on clinical services, activities, and trainings.
8. Document and track service activities in electronic health record systems, paper records, i2i, and other data management systems as required in a thorough, accurate, secure, and timely manner, in accordance with agency policy and procedure. Support all evaluation and data reporting requirements (including, as needed, introducing evaluation activities to families, attaining consent for participation in evaluation, and gathering baseline and follow-up data through the administration of questionnaires).
9. Actively contribute to quality assurance and improvement (QA/QI) projects and initiatives.
10. Ensure maximal quality of services and compliance with the mission and strategic goals of the organization, federal and state laws and regulations, agency policy and procedure, accreditation standards, applicable professional standards, and supervisor/team expectation and/or assigned duties. This includes maintaining current professional knowledge and skill.
11. Maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches.
12. Safely perform all duties; follows required protective protocols to ensure personal safety as well as the safety of others.
13. Work well under pressure in high-volume situations to meet multiple and competing deadlines.
14. Complete other duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS
1. Must have work experiences as a master’s level Social Worker or be working toward a Doctoral degree in a Human Services field.
2. Registered Intern with the Board of Behavioral Sciences, license eligible ASW.
3. Two years of experience providing individual, group and family counseling and working with trauma, crisis, and alcohol/substance use issues.
4. Experience and knowledge of family counseling and counseling individuals with co-occurring disorders.
5. Expertise working with youth and families.
6. Knowledge about system of care and wraparound philosophies and practice, community-based services and supports with an orientation to family-driven, youth-guided and culturally relevant systems and services.
7. Experience working with Native Americans or people from culturally diverse backgrounds. Sensitivity to the Native American community and various tribal backgrounds. Commitment to Native American Health Center’s values and mission.
8. Excellent teamwork, interpersonal, and both written and verbal communication skills. Must be well-aware of one’s own limitations, and know when to seek help from others. Must have high integrity and be able to exercise sound judgment.
9. Must be proficient at Microsoft Office Suite, be able to type at least 30 words per minute, and document efficiently in electronic health record systems.
10. Must meet standards of character under PL 101-630, section 408, Character Investigation, subsection (a) and PL 101-647, section 231, Requirement for Background Check, subsection (c), and agree that employer can contact the last two employers, the sex abuse detective division of local law enforcement and Child Protective Services of the last two counties in which the person has lived or worked to inquire as to the suitability of the person to work with children.
11. At least three years of sobriety, of applicant is in recovery.

ADDITIONAL PREFERRED QUALIFICATIONS
1. Bi-lingual in Spanish.
2. Knowledge of the Bay Area Native American community, knowledge of various tribal beliefs and practices, and commitment to serving Native Americans and other vulnerable patient populations.
3. Previous experience with health records systems and informed consent processes.
4. Knowledge of Case Management, Managed Care, Medicare, Medi-Cal, Senior, Commercial and HMO insurance regulations.