2 Integrated Health Admissions Case Manager, BHT Jobs in Phoenix, AZ
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Integrated Health Admissions Case Manager, BHT
$85k-102k (estimate)
Full Time | Social & Legal Services
2 Weeks Ago
Native American Connections is Hiring an Integrated Health Admissions Case Manager, BHT Near Phoenix, AZ
POSITION SUMMARY:
Under the supervision of the Intake Director, the Admissions Case Manager provides comprehensive coordination for smooth intake /admission process for clients entering residential treatment including eligibility verification and prior authorization submission.
RESPONSIBILITIES:
- Welcomes clients, provides initial greeting, and assists with paperwork as needed.
- Provides excellent customer service to clients and referring agencies.
- Coordinates daily admissions with the Intake team and keeps the residential and outpatient staff informed of client admissions schedules, status, and related issues.
- Inform (verbal and written) the public on NAC programs, procedures, etc.
- Put admit packets together for clients, keep necessary stock of packets.
- Prepare client files with required admission documentation and copies in client charts.
- Set admission appointments for clients and ensure that daily client appointments are accurately logged in to the electronic health record.
- Prioritizes priority populations (i.e., Native American, pregnant, IV substance use, etc.) for residential admission on an ongoing basis to ensure high bed occupancy.
- Assist with coordination of detox and/or MAT services as needed throughout referral, assessment and/or admission process.
- Acts as backup to complete assessments, integrated service plans and related documentation and recommends appropriate services for client based on assessment process.
- Assist with submitting initial prior authorization and notice of admissions (NOA) for all residential admissions requiring prior authorization.
- Follows up on all authorizations to ensure clients are not in residential treatment without proper authorization.
- Notify clients and referral sources of all documents and needs for entering treatment.
- Assist in making community and internal referrals as well as external providers.
- Maintains strong working and referral relationships with all existing contractors and collaborators, potential contractors and other numerous community and referral agencies.
- Completes deliverables with tracking daily admissions.
- Acts as backup for Patient Services Representative, when needed
- Support and actively engage in practices of inclusion through Cultural and Linguistically Appropriate Services (CLAS) Standards
- Attend bi-weekly Outpatient Staff Meeting
- Other duties as assigned.
CORE COMPETENCIES:
- Mission
- Interpersonal Communication
- Collaboration and Teamwork
- Screening and Assessment
- Care Planning and Care Coordination
- Quality of Work/Intervention
- Cultural Competence and Adaptation
- Systems Oriented Practice (Work Efficiency/ Punctuality/Attendance)
- Productivity
- Practice-Based Learning and Quality Improvement
- Informatics
- Initiative/Resourcefulness
- Dependability
- Professional Behavior- Attitude/Enthusiasm
EDUCATIONAL REQUIREMENT:
- Bachelor’s degree in behavioral health field preferred; or
- Associates of Arts Degree in behavioral health field and 2 years’ experience in licensed facility; or
- Associates of Arts Degree with LSAT AZBBHE license; or
- High school diploma or GED and 4 years’ experience in a licensed facility; or
- High school diploma or GED and 18 hours credit in related field and 2 years’ experience in a licensed facility; and
- Possess and maintain a valid Arizona driver’s license and
- Fingerprint Clearance Card
WORK EXPERIENCE/SKILLS REQUIREMENT:
- MS Office proficiency
- Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
- Demonstrate excellent written and oral communication skills.
- Excellent customer service skills.
- Experience in working with the Native American population preferred.
- Must demonstrate critical thinking, problem- solving and organizational and time management skills.
- Proficiency in electronic health record systems
- Must be able to work well with others in a team approach.
- Possess and maintain a valid Arizona driver’s license.
- Fingerprint Certificates within 90 days of hire.
- Bilingual- Spanish desired
- Understand the dynamics of substance use and demonstrate the ability to integrate the knowledge for practical application.
- Must understand the recovery process of a substance using individual.
- Know the economic, educational, and social problems of Native Americans and referral sources available.
PHYSICAL DEMANDS:
- Able to sit, stand walk with/ without accommodations.
NATIVE AMERICAN PREFERENCE: Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Social & Legal Services
SALARY
$85k-102k (estimate)
POST DATE
05/08/2024
EXPIRATION DATE
07/07/2024
WEBSITE
nativeconnections.org
HEADQUARTERS
PHOENIX, AZ
SIZE
25 - 50
FOUNDED
1972
TYPE
Private
CEO
LISA MOODY
REVENUE
$5M - $10M
INDUSTRY
Social & Legal Services
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About Native American Connections
Native American Connections is a non-profit organization that provides housing and community development services.
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