SUMMARY:

NACC’s mission is to promote the health & wellness of mind, body, and spirit of Native American families. This position is embedded in NACC’s medical clinic and provides crisis intervention and resource coordination to patients receiving care within the Medical, MAT, and Dosing clinical areas. The primarily responsibility is to connect with patients in coordination with their clinical visit to intervene in crisis situations, complete barriers assessment, link to resources, and coordinate care for high risk patients.

DUTIES AND RESPONSIBILITIES:

Provide telephone and on-site intervention to patients experiencing a mental health emergency. Assess risk to self and others and intervene in conflict and crisis situations. As indicated, d evelop a safety plan with patient and/or family to meet the safety needs of individuals experiencing a mental health emergency.

Provide, arrange, and coordinate direct services and advocacy to patients and families.

Connect patient with appropriate clinical services within organization, including behavioral health services, substance use support, and other clinical services.

Work from harm reduction, trauma informed, and strength-based approaches to empower patient in their treatment process and to meet their health care goals.

Initiate referrals to Behavioral Health Home for care coordination and connection to outside resources as indicated.

Partner with other NACC staff to meet the needs of patients and share resources.

Coordinate appointments and assist in decrease barriers to accessed, such as transportation. Obtain release of information to ensure regular communication with other providers about ongoing care.

Assist patients in crisis with access to timely assessment, intervention and stabilization services.

Provide population-based care coordination through management of preventative care and defined concerns, such as depression.

Screen for social and political drivers of health; facilitate, integrate, and mobilize community resources on behalf of the patient.

Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

Education and/or experience: Advanced degree in Social Work (LGSW or LICSW) and one year full-time professional experience in a clinical setting.

Certificates, licenses and registrations required : Proof of current COVID-19 vaccination.

Computer skills required: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint)