Nationwide Video is a leading wholesale audio and visual subrental supplier to the rental and staging industry with locations in 8 key event markets across the United States. Our Quality Control standard is meticulous and a key differentiator among our competition.

We are fast paced organization and take great care of our employees providing a self-motivating environment with very little turnover. We offer solid pay with great benefits and are willing to train in various AV technologies.

Overview:

The AV Quality Control Technician I performs quality control procedures in the time allotted in Nationwide’s QC Handbook on all audio and visual rental equipment and assists the warehouse as needed. This position reports to the local Office Manager.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Quality Control:
• Conduct quality control testing on all equipment in existing and new products in accordance with the “QC Handbook”, which governs procedures, specifications, safe practices, troubleshooting, testing times, etc. for equipment owned by Nationwide in the predetermined amount of time given for each item.

• Warehouse Support:

o Support all warehouse functions including: palletizing, de-palletizing, in-bound/outbound order verification, shipping/receiving duties (including lift truck and box operation), etc. as needed. o Maintain housekeeping standards in assigned area(s). Conform to 6S process. Technical Competencies:

• Ability to identify equipment, related accessories, and common consumer electronics.

• Perform Quality Control functions including turning on equipment, performing factory resets, and following pre-determined QC procedures. • Basic knowledge of AV manufacturers and products such as video, audio, lighting and screens • Basic knowledge of safety procedures and protocols for AV products. • Additional professional skills include: o Basic Data Entry Skills o Basic Mechanic and Electronic Skills o Basic Math Aptitude [2] o Broad Organizing Skills o Broad Telephone Handling and Etiquette o Broad Email Response Handling and Etiquette o Broad Oral Communication Skills o Basic Professionalism o Basic Problem Solving Skills o Basic Teamwork and Conflict resolution Skills. o Broad Time Management Skills o Basic Web Research & Information Management Skills o Basic Microsoft Office Skills (Excel, PowerPoint, Outlook, Word)

Supervisory Responsibilities: There are no supervisory responsibilities for this position.

Work Environment:

Work is regularly performed in a combination of office and warehouse environments and is regularly exposed to heavy machinery and noise.

This role routinely used standard office equipment such as computers, phone, photocopiers, filing cabinets, and fax machines.

Physical Demands:

While performing duties of this job, the employee is regularly required to talk and hear. This position is very active and required standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work:

This is a full-time position. Days and hours of office operation are Monday through Friday 8:00am to 6:00pm. Working 40 hours per week with occasional evening and weekend work required as job duties demand as well as a 24/7 rotational on-call schedule.

Travel:

Travel may be required for this position as mandated by the needs of the 11 Nationwide locations which would include out-of-area and overnight travel.

Required Education and Experience:

• Minimum of 1 year of experience in A/V rental industry or related field
• Minimum of 1 year of experience in Technical Service
• Minimum of 1 year of experience in Customer Service
• Minimum of 1 year of experience in Quality Control
• Technical Certification in a related field

Preferred Education and Experience:

• 5 years of experience in A/V rental industry or related field
• 2 years of experience in Technical Service
• 2 years of experience in Customer Service
• 2 years of experience in Quality Control
• Show site experience
• Bachelor’s Degree in Electrical Engineering, Computer Engineering, Software Engineering, Visual Communications Engineer

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime

Experience:

• Audio Visual Technical: 1 year (Required)

License/Certification:

• Technical Certification or Degree (Preferred)

Work Location: In person