Overview

The Quality Analyst collaborates with Clinical Outcomes Quality Team members and service lines to support the development, implementation, and coordination of effective systems to evaluate and improve patient outcomes and quality of care. Supports the mission of Nationwide Children’s Hospital by supporting the performance improvements linked to the strategic plan.

Why Nationwide Children's Hospital?

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud.

Responsibilities

• Collaborates with Clinical Outcomes Quality Team members to facilitate quality improvement projects to meet the hospital’s strategic plan, service line performance goals and Joint Commission standards. Participates in constant readiness program to ensure Joint Commission standards are always followed.
• Utilizes project management and change management tools to help teams of physicians, nurses, and other healthcare providers improve health outcomes for children. Uses knowledge of improvement science and team facilitation to move teams toward reaching their project goals. Actively participates on hospital-wide projects and national collaboratives to eliminate preventable harm.
• Assists Quality Team by utilizing knowledge of data analysis and statistical process control to turn data into information that teams can use to make decisions affecting patient outcomes. Assists teams in developing quality metrics, the knowledge on what data to collect, and how best to collect the data. Moves teams toward reaching project goals by receiving direction from Quality Team members when appropriate. Collaborates with Quality Team members and clinicians to present and publish quality improvement work.
• Maintains knowledge level and ability related to continuous quality improvement through reviewing relevant peer reviewed publications, attending conferences, and networking with other hospitals.
• Uses the Institute for Healthcare Improvement (IHI) model for quality improvement as the basis for quality improvement work.

Qualifications

Education:

• Bachelor’s degree in engineering, healthcare, or business field or equivalent work-related experience required.

Skills:

• Interpersonal and organizational skills necessary to present and communicate effectively to all levels of hospital staff.
• Proficient in the use of Microsoft Word and PowerPoint
• Proficient in using Microsoft Excel to manipulate and analyze large sets of data using pivot tables, formulas, and graphs/charts. Ability to analyze and interpret statistical data to make the data tell a story that compels people to change their practices.
• Critical thinking skills to develop innovative solutions to challenges in the healthcare setting, prioritization of work tasks, and high emotional intelligence.

Experience:

• Previous experience in Quality Improvement or Process Improvement Work preferred.