Overview

The Medical Laboratory Technician (ASCP) is responsible for the processing and packaging/shipping of sendout laboratory samples. Additional duties include processing of referred testing, reporting and verifying of results, and billing of patient. Each educated employee is expected to be a resource to the extent of their training and experience. All employees are expected to be a supportive link between customers and reference laboratories.

Schedule: Full Time, 11:00AM-7:30PM with rotating weekends and holiday on call. 

Why Nationwide Children's Hospital?

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud.

Responsibilities

• Demonstrates the technical and computer skills required in the laboratory.
  • Accurately processes referral specimens, maintains records, prepares and transmits reports, completes billing of patient and pending logs
  • Processes specimen samples for storage
  • Retrieves stored samples from lab departments to add-on sendout testing, as requested
  • Maintains knowledge of processing protocols and understands how to obtain basic information related to testing criteria
  • Performs routine and safety program checks and preventive maintenance on instrumentation
  • Provides accurate and complete documentation in every regard
  • A ssists in process development/improvement within the department
• Demonstrates knowledge of and upholds applicable laws and regulations related to position.
  • Wears appropriate personal protective gear and uses a face shield/ goggles when aliquoting a sample
  • Participates in continuing education programs
  • Performs and documents daily, weekly and monthly tasks on work area task lists
  • Follows lab-wide and sendout policies and procedures
• Demonstrates the ability to communicate with staff, patients, parents and clients.
  • Will be able to present information through oral or written communication effectively
  • Continuously be the best at providing customer service in an efficient and effective manner to assure customer satisfaction and quality patient care
  • Maintain and foster interpersonal relationships with internal and external customers
  • Demonstrate the ability to change manner of communication styles to adapt to various cultural differences
• Demonstrates the ability to provide feedback that is useful and assists in individual improvement.
  • Assists in training new employees technical procedures and protocols as applied
  • Responds to staff inquiries with courtesy
  • Maintains basic understanding of testing principles and processes
  • Maintains knowledge of techniques, procedures, and protocols
  • Acts as a resource to non-laboratory personnel and other customers
• Demonstrates the ability to make determinations regarding course of action and alternatives.
  • Addresses client concerns by researching problems and identifying resolutions, using basic troubleshooting skills
  • Demonstrates the ability to handle conflict with irate staff/clients/physicians
  • Demonstrates the ability to adjust to change, handle interruptions and function with changing circumstances
  • Demonstrates initiative; suggests ways to streamline/improve or update operations in Sendouts
  • Demonstrates the ability to work efficiently and independently promoting a team environment and maintaining a cooperative and supportive atmosphere
• Other special projects as assigned by the Technical Specialist, Supervisor, or Manager.
• Takes rotating weekends and on-call for department operations.

Qualifications

Education Requirement:

• Associate's degree in medical laboratory technology; or a chemical, physical or biological science from an accredited institution.
• Certifications: American Society of Clinical Pathology (ASCP) certification, preferred.

Skills:

• Organizational and communication skills, attention to detail, and computer skills.
• Demonstrates discipline-specific technical skills
• Maintain and foster interpersonal relationships with internal and external customers.
• Demonstrated ability to work efficiently and independently promoting a team environment.

OCCASIONALLY: 1-33% OF THE TIME (0.5 TO 2.5 HOURS)

• Bend/twistSquat/kneelClimb stairs/ladder
• Reaching above shoulder
• Lifting/carrying up to 30 lbs.
• Pushing and pulling up to 30 lbs.
• Exposed to fumes/gases/vapors
• Exposed to loud noises

FREQUENTLY: 34-66% OF THE TIME (2.6 TO 5.0 HOURS)

• Walking
• Chemicals/Medications
• Working with machinery

CONTINUOUSLY: 67-100% OF THE TIME (5.1 TO 12 HOURS OR GREATER)

• Standing
• Sitting
• Flexing/extending of neck Hand use: grasping, gripping, turning
• Repetitive hand/arm usage
• Computer skills
• Lifting/carrying up to 10 lbs.
• Audible speech
• Hearing acuity Depth perception
• Color vision
• Peripheral visionSeeing- far/nearProblem solving skills
• Decision making skills
• Interpreting data skills
• Exposed to blood and/or bodily fluidsExposed to communicable diseases and/or pathogens
• Exposed to biohazard waste

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. EOE M/F/Disability/Vet