Overview

The Primary Care Clinic Assistant is responsible for performing clerical support and environmental activities using current technology under the direction and supervision of RN. Enhances the ambulatory clinic flow with effective clerical and environmental support of clinical staff and patients.

Schedule: Full-time, Benefits Eligible (Monday-Friday, 1st shift) 

Location: Whitehall Primary Care Center

Why Nationwide Children's Hospital?

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud.

Responsibilities

• Prepares and maintains the patients’ medical records and charts; including obtaining vaccine records, administering screening tools, scoring and inputting data into chart, as directed. Ensures accuracy of all patient information. Adheres to all HIPAA guidelines, maintains patient confidentiality.• Coordinate communications and clinic processes related to clerical support and environmental activities on the unit. Responsible for various administrative and clerical tasks; answering phones, scheduling, filing, purging. Accurately transcribes and communicates results, requests for refills or other clinical information to clinical staff as directed.• Maintains a clean, safe, organized space. Maintains office supplies and ensures supply stock.• Works collaboratively and effectively with all levels of internal staff and as a member of a team. Participates in unit process improvement initiatives. Actively seeks out further education and learning opportunities.• Assist Patient Access Rep with duties as assigned. May flex into Ambulatory Patient Access Rep role as directed.

Qualifications

Education:

• High School graduate or equivalent. Successful completion of an approved unit coordinator/clerk course or demonstration of equivalent competence.

Certifications:

• CPR, BLS preferred.

Skills:

• Computer skills required. Ability to navigate most current technology systems.
• Demonstrated written and oral communication skills.
• Strong customer service skills required.

Experience:

• Previous health care experience preferred.

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.

EOE M/F/Disability/Vet