Product Support (Mechanical)

National Pump Company, headquartered in Glendale, Arizona, is proud to be celebrating over 50 years of delivering vertical turbine pump reliability, dependability and service worldwide. NPC is committed to producing the highest quality product, together with providing our customers with superior customer service and competitive prices. These outstanding qualities have allowed us to continue to grow year after year.

We are seeking an organized, mechanically inclined, individual to join our Lubbock, Texas team providing technical service to support Company customers.

• Receives and answers applications and technical questions;
• Provides installation support and troubleshoots problems;
• Issues authorization for RMA processing; and
• Handles part sales and some pump quoting.

We seek an experienced candidate with a minimum of one year product support experience, preferably with pumps and components. Vertical turbine experience very beneficial.

Strong mechanical aptitude necessary along with knowledge of product design, assembly, and sales process. Sensitivity to customer needs and the ability to troubleshoot quickly. Well organized, able to work independently, and experienced with various computer software. Good communication skills and attention to detail.

If developing and cultivating strong customer relationships for one of the leading U.S. pump manufacturing companies—with a stellar reputation for partnering with customers and delivering outstanding products, application knowledge and service appeals to you, we encourage you to explore this opportunity.

National Pump Company is an Equal Opportunity Employer.

To learn more about our company, visit our company at www.nationalpump.com.

Job Type: Full-time

Pay: $17.00 - $20.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Tuition reimbursement
• Vision insurance

Compensation package:

• Profit sharing

Experience level:

• 1 year

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• Product Support: 1 year (Required)

Work Location: In person