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Customer Service Rep (2925)
$36k-46k (estimate)
Full Time | Insurance 2 Months Ago
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National General Insurance is Hiring a Customer Service Rep (2925) Near West Chester, OH

  • Job Description:
  • https://ngic.wd1.myworkdayjobs.com/nationalgeneral/job/West-Chester-OH/Customer-Service-Rep--2925-_2024-1133-1
  • Direct Auto Insurance is an Allstate Business Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in a performance-driven environment where you’re recognized and rewarded for your results?
  • If you are ready to start working in a fun & exciting environment where making a difference matters, then apply to join our team today! What makes Direct Auto Insurance unique?
  • Minimum Skills and Competencies: This great opportunity provides the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. Individual will assist customers, complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent. Once licensed, this position is responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits. Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Auto’s position in the marketplace and responsible for sales administration and reporting activities.
  • 4 weeks of PTO & uncapped commission!
  • No insurance license? NO PROBLEM! We offer paid licensing training!
  • Ability to sell a multitude of industry-leading products through retail stores and phone!
  • Entrepreneurial, performance-based, and results-focused culture!
  • Multi-tiered and comprehensive paid training program!
  • Comprehensive benefits!
  • High school diploma or GED
  • Demonstrated ability to provide excellent customer service and develop and maintain customer relationships
  • Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community
  • Strong computer skills and working knowledge of MS Office applications
  • Highly motivated to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment
  • Must possess effective verbal and written communication skills
  • Ability to acquire Property/Casualty license as part of our training program within 90 days of hire
  • High level of initiative, drive, or desire/openness to learn new skills and information
  • Must have passion, high level of initiative, autonomy and be self-motivated
  • Pay TransparencyCompensation: The average annualized Total Cash Compensation in 2022 was $42,240*. Total compensation includes $18 Hourly Base ($37,440 Annual) monthly performance-based incentive. Average monthly incentive payout for 2022 was $400 ($4,800 Annual).

*Incentive based on productivity; incentive payments are not guaranteed and are governed by the terms of the applicable sales bonus plan which is subject to change at National General’s discretion.

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week

Supplemental pay types:

  • Commission pay

Weekly day range:

  • Monday to Friday
  • Rotating weekends

Work setting:

  • In-person
  • Office

Ability to Relocate:

  • West Chester, OH: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$36k-46k (estimate)

POST DATE

03/29/2024

EXPIRATION DATE

07/25/2024

WEBSITE

nationalgeneral.com

HEADQUARTERS

BREA, CA

SIZE

7,500 - 15,000

FOUNDED

1939

TYPE

Private

REVENUE

$5B - $10B

INDUSTRY

Insurance

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About National General Insurance

National General is an insurance holding company that offers auto, RV and home insurance products and services to individuals and businesses.

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The job skills required for Customer Service Rep (2925) include Customer Service, Customer Support, Written Communication, Initiative, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep (2925). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep (2925). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Rep (2925) positions, which can be used as a reference in future career path planning. As a Customer Service Rep (2925), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep (2925). You can explore the career advancement for a Customer Service Rep (2925) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

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At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

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A strong Customer Service Background and entry level Accounting skills.

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Step 3: View the best colleges and universities for Customer Service Rep.

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