Description

PROPERTY ADMINISTRATOR – The District, Burlington, MA

The Opportunity:

National Development (ND) is seeking a Property Administrator for a portfolio of buildings at The District in Burlington, MA. The District is a vibrant 1.3M sf business center situated on 64 acres with ten commercial and three retail buildings. Ideal candidate will be able to work independently and have a strong ability to multi-task and problem solve. This role must be capable of managing multiple tasks and responsibilities, with a focus on superior tenant and building customer service, which requires excellent written and verbal communication skills. During ND’s ownership, The District has been transformed to meet the needs of today’s innovative work force. The management team is constantly striving to provide a dynamic setting that promotes tenant collaboration and innovation 

As a Property Administrator, your primary responsibilities include:

• Assist Property Management staff to ensure that members of the building management team are responsive to tenants and ownership and work to establish and maintain close relationships with all. 
• Assist with the management/administrative demands of the building management office, including but not limited to, lease administration, reporting, filing, building access cards, organizing and maintaining the office and kitchen supply inventory.
• Maintain and update tenant emergency contacts and email tenant notifications including disaster recovery platform annually. 
• For new tenants, circulate the welcome email, order the tenant gift and manage signage needs for lobby directory and office entry door suite numbers. 
• Assist Property Management in circulating the year-end CAM and RETX reconciliations to the Tenants in a timely and accurate manner.
• Create and track all tenant bill backs for all properties. 
• Organize property operation meetings, tenant meetings, tenant emergency response training and document all meetings minutes. 
• Provide prompt response to Tenant questions, including maintenance complaints, etc. and keep Property Management informed of service issues.
• Support Property Management in the logistics and execution of Tenant events and holiday gifts
• Review Tenant aging reports, coordinate with Property Management on collection status and alert Senior Property Manager of any possible default situations. 
• Code and submit vendor invoices to Accounts Payable system. 
• Manage Certificate of Insurance (COI) database for Tenants, Vendors, and others performing work on site and ensure that COIs are current and limits meet building requirements.
• Manage vendor contract database and ensure that service contracts are current. Collect new vendor information including COIs, W-9’s and budget pricing.
• Monitor and maintain building work order system for updated information.
• Monitor the Open/Closed tenant holiday schedules and report schedule to Property Management, Cleaning and Security team.
• Assist Fitness Center Manager with organizing Lunch and Learn Sessions as well as other fitness related tenant events, including The District Softball team.
• Work with the D Hive food operator in circulating the weekly menu and in organizing special perk events for tenants. 
• Maintain the monthly stacking plans ensuring that all tenant lease information is updated.
• Assist Property Management in furthering the ESG and sustainability efforts.

You Create Value by:

• Being dedicated to our Tenants and Owners – working to exceed their expectations, resolve any building-related issues, and strive to create extraordinary experience.
• Being dedicated to ND – proactively manage issues, maintain a positive attitude and proudly represent ND’s professionalism and our culture of sustainability and corporate social responsibility.
• Being dedicated to your team - you roll up your sleeves and assist team members—no job is “below your pay grade.”

What You Bring to Us:

• 1 – 3 years of experience
• Bachelor's degree preferred
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Self-motivated, independent individual desired
• Client service oriented attitude
• Outstanding communication skills, both written and verbal
• Desire to pursue a career in commercial real estate industry
• Working knowledge in the field of property management and/or real estate preferred
• Experience in Angus and Yardi a plus

What We Bring to You:

National Development offers a wide range of insurance options, programs and benefits that let you and your family be healthy and plan for the future. Including:

• Comprehensive and affordable health plans
• Life insurance
• Employee wellness incentives
• Company-matched 401K

We want our team members to be happy and healthy, both personally and professionally. Our benefits take into consideration everything from career development to family matters, health, and wellness.

National Development is proudly an Equal Opportunity Employer.