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**Automotive Service Manager**
Employee: Regular : Full time
Location: Santa Fe , NM
Team: Retail
: 2021_16697
Zip Code: 87501
Posted Date: 2021-06-24 13:00:00
**Company Overview**
Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. **Job Description**
Combining in-depth automotive repair knowledge with people skills. This position will manage customer relationships and frequently serve as a liaison between technicians and customers. It will also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. **Responsibilities**
Assign and schedule work duties to auto service staff according to individual skill level
Serving all automotive service needs of customers
Oversee the hiring and training of an effective auto service team
Ensuring high teammate retention
Maintain compliance with quality standards
Developing customer satisfaction and retention
Other duties as assigned
**Qualifications**
* High School Diploma or equivalent
* 4 years of auto service technical experience
* 1 year of service manager or service writer experience
Problem solving customer complaints
Aptitude to manage inventory, scheduling, equipment maintenance, etc.
* Capacity to lead and coach others
Teammate and customer/communication skills
Ability to recruit and select technicians and general service teammates successfully according to store requirements
* Willingness to continue education and remain current in automotive repair issues
* Must have completed all the current and required BSRO store education courses & modules required for this position.
* Must have valid automotive drivers license at all times in order to test drive customers vehicles
Preferred Qualifications:
2-year degree or equivalent
**Employee Type**
Regular : Full time
Full Time
$69k-96k (estimate)
06/07/2024
06/23/2024
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Quotes from people on Automotive Service Manager job description and responsibilities
Automotive service manager may appoint a mechanic to be a front line supervisor.
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An automotive service manager coordinates activities of auto personnel, conducts research and testing procedures on effective auto equipment maintenance, and ensures the customer’s vehicle complies with environmental laws and government regulations.
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Aspiring Automotive Service Managers should learn more about the mechanics of automobiles by taking autobody classes.
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Automotive Service Managers may need to occasionally stay late to oversee the completion of repairs and avoid adding to a backlog of tasks the following day.
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Automotive Service Managers oversee the service department at auto dealerships and body shops.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Automotive Service Manager jobs
The automotive service manager should be a person that can concentrate on a number of different things simultaneously.
01/29/2022: La Crosse, WI
an automotive service manager juggles two roles at once.
02/18/2022: Albany, NY
Exceptional knowledge of resolving automotive problems.
02/16/2022: Alexandria, LA
Service advisors need to understand mechanic’s recommendations.
03/08/2022: New York, NY
Technical expertise and a deep knowledge of automotive systems and mechanisms are requirements for this position.
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