• Knowledge of Residential Admissions Department techniques and accepted procedures
• Proficient in effective verbal and written communication
• Demonstrates exceptional abilities in prioritization, thriving under high-stress situations, multitasking, and employing critical thinking skills
• Possesses a deep understanding of funding entities and a comprehensive knowledge of psychiatric services offered by the hospital
• Proficient in basic computer operations and demonstrates precision in data entry
• Well-versed in insurance contracts and payor systems, including precertification processes for different levels of care
• Exhibits excellent telephone etiquette and delivers exceptional customer service, fostering positive and constructive communication with colleagues, patients, visitors, families, and referral sources
• Consistently applies service excellence skills in all interactions
• Directs the screening of potential patients for admission into the residential program and initiate the integrated assessment process
• Gathers appropriate documentation to enable appropriate admission into residential program
• Assures appropriate information of daily census and potential admission information and evaluates insurance verification information
• Monitors all intake/appointment information calls and prepares appropriate forms
• Functions as a liaison between physicians and families, coordinates with transportation services and other mental health facilities to organize the admission procedures
• Plans, coordinates and assures travel in place for all patient admissions
• Ensures that all vital patient clinical review information is referred accurately to the attending physicians, and that patient historical information obtained is complete to facilitate an accurate determination for the appropriate level of care
• Communicate with external reviewers and referral sources. Conduct all required external reviews and maintain documentation of all such interaction
• Ensure that referral sources are notified of, or participate in, decisions about appropriate transitions between levels of care
• Prepares morning meeting reports to communicate pertinent census information, referral sources, pending admissions and follow-up action pending admissions, pending discharges and nature of discharge
• Provides guidance to community resources available to person inappropriate or unavailable for admission but who are requiring further guidance and referrals
• Assures follow-ups are completed daily to expedite and increase communication with patient, family, referral sources, and hospital leadership
• Assure patient’s rights are upheld in compliance with all state and federal regulations
• Participates in new employee orientation for all departmental staff
• Ensure the department meets CARF, Medicare and federal and state regulatory requirements
• Adhere to facility, department, corporate, personnel and standard policies and procedures
• Attend all mandatory facility in-services and staff development activities as scheduled
• Adhere to facility standards concerning conduct, dress, attendance and punctuality
• Support facility-wide quality/performance improvement goals and objectives
• Maintain confidentiality of facility employees and patient information

• -fostering better lives
• Healthy, respectful and team-based work environment
• Competitive Compensation
• Comprehensive benefits package, including 401K with company match
• Growth and development opportunities within UHS and its subsidiaries
• Generous paid time off and extended illness banks
• Student Loan Refinancing program
• Educational reimbursement opportunities
• "Perks at Work" employee discount program
• Referral bonus program
• Free Meals

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S., Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

If you would like to speak with a representative directly, please contact Vivian Rishton, HR Director, 931-888-0036 or via email, vivian.rishton@uhsinc.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com/ or 1-800-852-3449.