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2 Relationship Specialist (Sales - Banking) Jobs in Hempstead, NY

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Nassau Financial Federal Credit Union
Hempstead, NY | Full Time
$70k-95k (estimate)
2 Months Ago
Nassau Financial Federal Credit Union
Hempstead, NY | Full Time
$85k-113k (estimate)
5 Months Ago
Relationship Specialist (Sales - Banking)
$70k-95k (estimate)
Full Time | Lending & Credit 2 Months Ago
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Nassau Financial Federal Credit Union is Hiring a Relationship Specialist (Sales - Banking) Near Hempstead, NY

About the Job
This role will be responsible for effectively developing and maintaining a financial relationship with our members by building relationships to determine their needs. To provide a product and/or service solution to help meet the member’s need in a professional, prompt and efficient manner. Overall, responsible for exceeding Credit Union goals.
Responsibilities:
  • Conduct phone interviews to develop information concerning a member’s financial need and cross-sell all products and /or services including those of Credit Union affiliated partners.
  • Respond appropriately, accurately and timely to member questions and requests. Accountable for the appropriate and timely response and resolution to member issues and concerns. Insert notes in CRM tool, as necessary.
  • Maintain, document and update all call outcomes in system databases and CRM tool (Synapsys) Follow up on initial contacts.
  • Conduct pre-call planning for all outbound calls. Analyze Member accounts and status on lists (i.e.; post loan funding, auto loan expiring, no personal loans, anniversary, etc.) to offer products and services that will improve the Member’s financial well-being. Rotate lists based on performance. 
  • Conduct pre-call planning for all outbound calls. Analyze Member accounts and status on lists (i.e.; post loan funding, auto loan expiring, no personal loans, anniversary, etc.) to offer products and services that will improve the Member’s finan·
  • Responsible for executing program standards, discussing features and benefits with Members and achieving minimum acceptable performance standards and sales goals. Social well-being. Rotate lists based on performance. 
  • Identify Member’s needs, clarify information, research every issue and provide solutions and/or alternatives. Cross-sell based on profile assessment and identify cues from Member conversation. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Lending & Credit

SALARY

$70k-95k (estimate)

POST DATE

03/30/2023

EXPIRATION DATE

05/14/2024

WEBSITE

nassaufinancial.org

HEADQUARTERS

Westbury, NY

SIZE

50 - 100

INDUSTRY

Lending & Credit

Show more

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The following is the career advancement route for Relationship Specialist (Sales - Banking) positions, which can be used as a reference in future career path planning. As a Relationship Specialist (Sales - Banking), it can be promoted into senior positions as a SB Financial Services Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Relationship Specialist (Sales - Banking). You can explore the career advancement for a Relationship Specialist (Sales - Banking) below and select your interested title to get hiring information.