Position Overview

Responsible for maintaining hall floors/public areas and restroom areas clean & sanitized. Supply housekeepers with necessary materials.

Essential Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Make sure the lobby area is clean at all times.
• Clean all ash urns on elevator landings. Clean pictures and table in each floor.
• Assist all guests with luggage.
• Bring to supervisor all the items as requested.
• Clean bathroom tiles in the lobby area or close areas to the lobby.
• Re-fill all containers in the lobby and break room area.
• Clean all spills and place necessary slippery floor signs accordingly.
• Vacuum all landings and hallways.
• Sweep and clean stairways.
• Notify supervisor of any conspicuous people or problems such as missing room items, damage, pets, engineering problems, etc.
• Be properly attired in clean uniform, proper footwear and wear nametag at all times.
• Adhere to all housekeeping procedures and hotel rules
• Deliver and set cribs and extra beds.
• Deliver all requests to rooms upon guest request.
• Other duties and responsibilities as assigned.
• The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
• Maintain the pool area (i.e., garbage, towels)
• Assist with all deliveries to the Housekeeping department or other departments.
• Maintain a safe work environment for co-workers and a safe hotel for guests

Qualifications, Job knowledge, Experience, Skills, Abilities

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to communicate, verbally, effectively with guests and co-workers; respond to guest requests
• No special licenses or certificates required
• Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers

Physical requirements of the position and work environment:

• Must be able to walk, climb stairs
• Must be able to bend, stoop, crouch
• Must use hands to reach, grasp, handle, pull and push
• Must have good near and far vision
• Must be able to hear, talk, smell
• Must be able to lift & carry up to 50 pounds
• Majority of duties performed indoors. Noise level moderate.

Hilton Nashville Downtown Additional Property Specific Functions:

• Must complete brand required training