As the Guest Services Supervisor, you support the seamless operation of key guest service areas at the zoo. Your focus is on assisting in the delivery of exceptional customer service, maintaining operational efficiency, and enhancing the overall visitor experience. Your role is vital in creating a welcoming and educational environment that aligns with the zoo's mission of wildlife conservation and visitor education. Essential Duties and Responsib...
. SUMMARY. The Park Attendant is mainly responsible for park cleanliness and guest safety. This person must be comfortable communicating with guests as individuals or in large groups. The ability to enforce zoo rules and policies is important as well as the ability to communicate in a personable way with guests when answering queries. This is a seasonal position from November/December to April/May. Weekends are required. ESSENTIAL DUTIES AND RESP...
Do you enjoy conveying your passion for conservation to the public in an entertaining yet informative manner. If so, we encourage you to apply to be part of Naples Zoo’s team. The Animal Ambassador and Ectotherm department is seeking a Full-Time team-oriented candidate to our growing team. The qualified candidates will have previous experience in presenting live animals, public speaking and a strong background utilizing operant conditioning techn...
. SUMMARY. Educators are responsible for developing and teaching engaging and accurate informal education programs both on the zoo’s grounds and at off-site locations. The Educator will lead groups of all ages through effective interpretation, interactive activities, and lessons that teach about conservation, the Zoo, animals, plants and the natural world. Educators are part-time and scheduled on an as-needed basis, and the number of hours depend...
. . The Expedition Guide must possess the ability to learn how to navigate a 32-foot catamaran through a primate-inhabited island system, narrating a 15-20 minute tour while offering insight into primate behavior and conservation. This person must be comfortable dealing with the general public and able to communicate in a personable way to large audiences. The guide is required to interact with individual guests as well, answering animal and natu...
