Essential Duties and Responsibilities:

· Pull parts for all delivery orders including stock orders and store transfers

· Assign deliveries to delivery drivers so that customers receive parts in the most efficient way as quickly as possible

· Arrange for basic vehicle maintenance and notify store manager when more extensive repairs are needed

· Use NAPA Delivery Tracking system, where available, to ensure that deliveries are being accomplished in the most accurate and efficient ways

· Lead the delivery team for daily success, delegate tasks when it would increase efficiency and productivity

· Assist in parts delivery when necessary

· Speak with the manager or with customers to resolve issues and answer questions

· Participate in training as provided

· Be able to work a flexible schedule, including weekends and possibly holidays

· Check in all freight received from interstore transfers and relay service

· Communicate customer feedback or competitive activity

· All other duties as assigned by the store manager

Physical Demands/Working Environment

· Must be able to stand for long periods of time

· Must be able to lift 50 pounds safely without assistance

· Able to work in a fast-paced environment

· Must be able to squat, climb, bend, reach above shoulder level, kneel, push and pull

· Long periods of time spent working on a computer

Recommended Skills/Abilities

· Ability to effectively lead and manage a team

· Excellent verbal and written communication skills, active listening

· Excellent interpersonal, negotiation, and conflict resolution skills

· Excellent time management skills and the ability to prioritize tasks and to delegate them when appropriate

· Able to utilize critical problem-solving skills

· Ability to act with integrity, professionalism, and confidentiality

· Automotive parts knowledge is preferred

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program

Schedule:

• Monday to Friday

Work Location: In person