**MUST HAVE STRONG CUSTOMER SERVICE ALONG WITH AUTOMOTIVE KNOWLEDGE**

Are you looking for a great opportunity to show your KnowHow? Join the winning team at your local NAPA Auto Parts Store!

The Assistant Manager provides daily leadership by working collaboratively with the General Manager to oversee the day-to-day business operation. A person in this position focuses on sales, improving market penetration, and providing superior customer service.

As a NAPA Auto Parts Store Assistant Manager, you have the opportunity to manage all aspects of a store for a fast paced leader in the automotive parts industry. Build your high performing team, infuse store sales and performance, and enjoy your success as a Store Assistant Manager!

Primary responsibilities include:

• Possess personal drive, self-motivation and initiative to accomplish Company goals and objectives.
• Monitor store sales performance on a daily basis
• Identify new customers and revenue opportunity for the store and execute the plan to take advantage of the opportunities
• Build a store team and consistently delivers high levels of customer service and business results
• Manage day-to-day store operations
• Plan workloads and assign work schedules on a daily/weekly basis
• Be willing and available to cover shifts of team members who are absent
• Maintain a safe work environment including vehicles for all employees
• Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times
• Maximizes sales by helping customers select and purchase merchandise, while following all company standards, policies and procedures
• Understand, interpret, and comply with Company policies
• Use company training materials and resources to help develop employees.
• Help create and sustain a workplace that is respectful of the individual and builds teamwork.
• Manages store team by overseeing the sales floor and delivery area
• Assistant Store Managers partner with the General Manager, Territory Sales Manager, and store team to implement all corporate and store programs, practices and policies
• Works with store staff to follow store merchandising standards and restock merchandise as well as optimize the appearance of the storefront
• Develops and implements productivity improvements and efficiencies
• Responsible for adhering to the stores budget per the General Manager
• The Assistant Store Manager is responsible for managing the day to day operations of the store assets including cash, inventory, vehicles, and fixtures.
• Plan, direct, coordinate and execute the development, assessment, implementation and tracking of all store and growth initiatives
• Ensure key processes are in place through staff evaluations and data analysis
• Instill a sense of urgency within the team to increase sales and improve customer service
• Utilize your expertise in providing sound advice, coaching and assistance to store team and monitor all aspects of operations
• Work with the General Manager to communicate the company's expectations and culture through actions, verbal instructions and in writing to new and existing team members
• Emphasize a professional appearance and image at every level
• Work closely with General Manager on productivity improvements and forecast staffing needs
• Promote efficiency to maximize store profitability
• Resolve any customer and /or team member issues in a timely professional manner
• Ensure retail sales area and displays are merchandised effectively
• Assist with processing returns, cores, and RGNs
• Must use the non-company approved line codes appropriately.
• Barcodes inventory and places in appropriate bin locations.
• Other Duties: Assist General Manager in necessary duties as assigned

About You:

The ideal candidate will have the following skills and experience:

• High School Degree or equivalent; college degree in business administration preferred.
• A minimum of 2 years’ experience working in a retail environment, ideally in a supervisory role. Automotive after-market service industry preferred.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Strong supervisory, organizational, and communication skills.
• Ability to learn and use customer fleet management software.
• Proficient in Microsoft Office and using the internet for parts research and sourcing.
• Capable of operating a point-of-sale system and cataloging.
• Must be at least eighteen (18) years of age or older.
• Occasionally required to drive on behalf of the company; must possess and maintain a current, valid driver’s license.
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 60 pounds.
• Excellent attention to detail
• Sound decision making ability
• Must be promotable to Store Manager
• Ability to stand and walk for the entire work shift
• Capable of moving merchandise of up to 60 pounds
• Ability to move heavy equipment using moving aids
• Ability to speak clearly and listen attentively.

Please apply if you think this is a great fit for you and we will be in touch. Our online application is quick and easy!

This job description is not an all-inclusive list of duties performed, but rather a reflection of typical work performed in the position. The job description does not restrict supervisors from assigning additional responsibilities not specified in the job description.

Job Type: Full-time

Pay: $52,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Ability to Relocate:

• Riverton, WY 82501: Relocate before starting work (Required)

Work Location: In person