Job Summary – Counter Sales Associate

This individual will maximize sales by helping customers select and purchase merchandise, while following all company standards, policies and procedures. Assists store management by overseeing the sales floor and delivery area. Partners with store management to implement all corporate and store programs. Works with store staff to follow store merchandising standards and restock merchandise.

Duties/Responsibilities:

• Ensure highest levels of customer service which will result in increased productivity
• Maintain the highest visual standards, including displays, signage, lighting and counter areas
• Assist in the flow of merchandise from stock areas to the sales floor in a timely and organized manner
• Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service.
• Maintain professional attitude, conduct, and appearance.
• Assist in the flow of merchandise from stock areas to the sales floor in a timely and organized manner
• Serve as a resource for general product knowledge to all customers
• Complete required training
• Perform additional duties as assigned, including customer service, housekeeping, stocking and merchandising, handling core returns, checking in and putting up stock orders.
• Perform additional duties as assigned

Required Skills/Abilities:

• Knowledge and experience in the Automotive Aftermarket
• Excellent customer service, communication and organization skills
• Must be completely reliable
• Professional attitude and ability to be flexible and handle change in a positive manner
• Ability to work in a fast-paced environment
• Able to work flexible hours

Education and Experience:

• High school diploma, GED or Associate’s degree
• Minimum of 1 year of automotive experience

Physical Requirements:

• Must be able to lift and move merchandise of up to 40 poundsand occasionally lift and/or move up to 100 pounds
• Move engine blocks, core barrels, and other heavy equipment using moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts
• Bend or stoop to floor-level shelves and reach upper shelves with use of stool or ladder when necessary
• Stand and walk for entire work shift

About MPEC | NAPA:
We are a family-owned company that operates nearly 181 MPEC | NAPA Auto Parts stores in Iowa, Illinois, Michigan, Minnesota, Michigan and Wisconsin. We employ a wide variety of people in a wide variety of roles: from parts professionals and delivery drivers to regional managers and store managers to executives and support staff in many critical administrative roles at our headquarters office in Rockford, Illinois. Whether you’re looking for a part time job or a lifetime career, we just might be the new work family you’re looking for.

Job Type: Full-time

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Experience:

• automotive: 1 year (Required)

Ability to Relocate:

• Lansing, MI 48917: Relocate before starting work (Required)

Work Location: In person