Nao Medical is a tech-enabled multi-specialty practice revolutionizing healthcare. Operating across multiple locations in New York, Nao Medical is committed to providing comprehensive and high-quality patient care through in-person visits, virtual appointments, and home visits. As an organization grounded in respect, clarity, and thoughtfulness, we place the utmost importance on a patient-centered approach.
Job Summary
As a Medical Assistant, you will play a vital part in our clinics by providing essential support through a combination of clinical and administrative duties. You will be assisting physicians in patient care, performing various medical procedures, and efficiently managing administrative tasks, thereby enhancing the overall efficiency and quality of healthcare delivery. As a Medical Assistant, you are expected to be cross-trained as a patient care/front desk assistant to provide the best customer care service.
Skills and Qualifications:

• High school diploma or Associate degree holder
• Completion of an accredited medical assisting program (CMA/RMA).
• Certification in Basic Life Support (BLS), Phlebotomy, and EKG (Electrocardiogram).
• Proficient knowledge of HIPAA regulations, medical terminology, anatomy, and basic clinical procedures.
• Preferred but not required: bilingual skills in Spanish and English, experience in using electronic medical records (EMR) systems.
• Tech-savvy, customer service-oriented medical assistant with strong communication and interpersonal skills.
• Open-minded and adaptable - willing to utilize their skills in various areas to support the entire team.
• Empathetic and patient - capable of effectively handling diverse personalities and situations that patients may encounter.

Duties and Responsibilities:

• You will undertake a range of clinical tasks, including taking patient vital signs, assisting with medical procedures, and collecting/preparing lab specimens.
• Providing exceptional customer service will be a priority, ensuring prompt and compassionate responses to patient inquiries and concerns.
• Efficiently managing front desk tasks, such as patient registration, insurance verification, and appointment scheduling, will be part of your responsibilities as needed.
• Adherence to clinic rules, company policies, and brand standards will be essential to maintain compliance and uphold professional standards.
• Collaboration with the team will be crucial to delivering timely and outstanding patient care. Embracing personal and professional growth, you will learn from teammates, customers, and managers to continuously improve your skills and knowledge.

Benefits (Full-Time):

• Medical, Dental, Vision, Basic Life, and Short-Term Disability Insurance options for you and your dependents
• Paid Family and Disability Leave*
• FMLA*
• 401K Retirement Plan*
• Paid Time Off (PTO)
• Free care for you and discounted care for your family at all Nao Medical locations
• Nurturing a passion for promoting a healthier community and opportunities for leadership and career growth

At Nao Medical, we take immense pride in our innovative solutions. Our own app allows patients to book appointments, view test results, and stay connected with their healthcare providers. Through the power of technology, we strive to ensure that each patient receives personalized attention and achieves the best possible outcomes.
Nao Medical is an equal-opportunity employer that celebrates diversity and is committed to building an inclusive environment for all employees and patients. If this position aligns with your qualifications and interests, we invite you to join us in our mission of reviving a human-centered approach to healthcare. By submitting your application "NAO," you can embark on an exciting journey with us.
Full-Time schedule: 30-40 hours a week, Monday to Friday and weekends.
Part-Time: At least 24 hours a week, Monday to Friday and weekends