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2 Guest Services Agent Jobs in Concord, NC

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Naman Hotels
Concord, NC | Full Time
$33k-41k (estimate)
11 Months Ago
Great Wolf Lodge Resorts
Concord, NC | Full Time
$34k-48k (estimate)
10 Months Ago
Guest Services Agent
Naman Hotels Concord, NC
$33k-41k (estimate)
Full Time | Accommodations 11 Months Ago
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Naman Hotels is Hiring a Guest Services Agent Near Concord, NC

We are currently searching for the best and brightest in the customer service industry to fill our Customer Service Agent role.
Naman Hotels is a leading hotel management company that offers numerous opportunities for growth and success in the hospitality industry. We are committed to the personal growth and achievement of each individual employee. We offer many great benefits that include annual increases, paid time off, hotel discount, medical, dental, and life insurance.
Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Flexibility to work days, nights, weekends, and holidays as needed is a must.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$33k-41k (estimate)

POST DATE

05/31/2023

EXPIRATION DATE

05/14/2024

WEBSITE

namanhotels.com

HEADQUARTERS

FLORENCE, SC

SIZE

25 - 50

FOUNDED

2016

TYPE

Private

CEO

NICK PATEL

REVENUE

$10M - $50M

INDUSTRY

Accommodations

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Naman Hotels
Full Time
$26k-33k (estimate)
1 Month Ago
Naman Hotels
Full Time
$26k-30k (estimate)
3 Months Ago
Naman Hotels
Full Time
$31k-39k (estimate)
0 Months Ago

The following is the career advancement route for Guest Services Agent positions, which can be used as a reference in future career path planning. As a Guest Services Agent, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Agent. You can explore the career advancement for a Guest Services Agent below and select your interested title to get hiring information.

Great Wolf Lodge Resorts
Full Time
$34k-48k (estimate)
10 Months Ago

If you are interested in becoming a Guest Services Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Services Agent job description and responsibilities

Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.

01/02/2022: Austin, TX

They communicate with guests looking to make or cancel hotel reservations.

12/21/2021: Lorain, OH

Coordinate housekeeping, porters, transport providers and kitchen staff to meet guest requirements.

03/09/2022: Longview, TX

Typically they are most often promoted to a Medical Assistant Externship position.

01/27/2022: Waco, TX

Guest service representatives are hospitality specialists who typically work at hotels.

03/08/2022: Schenectady, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Services Agent jobs

Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members.

02/03/2022: Houston, TX

Communicate closely with Front Office Managers to ensure follow-up on any special problems, guest requests, etc.

02/17/2022: Chico, CA

Communicate with housekeeping, maintenance staff or management when guests report problems.

03/03/2022: Los Angeles, CA

Try to be attentive and effective at listening to, and clarifying concerns raised by employees and guests.

01/02/2022: Youngstown, OH

To be familiar with all guest related activities and events within the hotel and through outside agencies, such as activities, theatre, transportation, recreation and current events.

01/04/2022: Baltimore, MD

Step 3: View the best colleges and universities for Guest Services Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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