3 Member Engagement Advisor Jobs in Arlington, VA

SORT BY

SET JOB ALERT

OFF

Details...

Senior Director, Member Engagement

Meals on Wheels America

Arlington, VA | Full Time

$103k-137k (estimate)

2 Weeks Ago

Member Engagement Advisor

NACD (National Association of Corporate Directors)

Arlington, VA | Full Time

$134k-173k (estimate)

10 Months Ago

Data and Member Engagement Coordinator

Associated General Contractors of America, Inc.

Arlington, VA | Full Time

$58k-73k (estimate)

1 Week Ago

Member Engagement Advisor

$134k-173k (estimate)

Full Time | Professional Associations 10 Months Ago

Save

NACD (National Association of Corporate Directors) is Hiring a Remote Member Engagement Advisor

About the Job

The National Association of Corporate Directors (NACD) empowers more than 23,000 directors to lead with confidence in the boardroom, helping world-class public, private, and nonprofit companies to navigate an increasingly complex business environment. NACD cultivates the professional development of its members through educational courses and events, published research, briefings on current and emerging issues, and strategic advisory services.

Job Description

The Member Engagement Advisor role is an important position for the Member Engagement Team that ensures our members have a positive experience and utilize the many benefits of NACD. The Member Engagement Advisor manages a portfolio of accounts and interacts with members over the phone, emails, webinars, and in person events. You will have the opportunity to build relationships and cultivate new ones with an impressive membership base of senior executives and corporate board directors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reaches out to existing members to engage in relevant governance content.
Establishes relationships with sophisticated c-suite executives and board directors to identify, understand, and propose governance solutions to member challenges.
Partner with Member Engagement Coordinators to manage all member renewal opportunities.
Advances the life cycle of corporate board members from onboarding and engagement to the execution of governance solution deliverables, identification of additional sales opportunities, and membership renewal.
Executes advisory engagements from point of sale through completion, working with NACD faculty and board leaders to facilitate director education sessions.
Identifies member executives and directors for potential Directorship Certification candidacy and participation in national education courses.
Works cross-functionally with other departments such as Marketing and Content to deliver and incorporate member feedback and priorities.
Articulates the NACD value proposition and related product offerings.
Contributes to a dynamic team environment with a focus on collaboration and continuous learning.
Attends periodic education events to increase content fluency to enhance the member experience.

QUALIFICATIONS & EXPERIENCE

An undergraduate degree is required.
Provide support to members via phone, virtual meetings, and in person events.
The successful candidate will have 3-5 years' experience with client success, account management, sales, and service or fundraising. Professional services experience is preferred.
Ability to develop strong relationships with a company’s board of directors and C-suite executives.
Must be solutions-oriented, and comfortable with problem solving and conflict resolution.
Ability to develop product/content usage plans.
Monitor member usage and other content interactions to ensure accounts are engaged.
Ability to handle multiple priorities, meet deadlines, and follow-through with minimal supervision.
Strong analytical, problem solving, and project management skills.
CRM, Salesforce, or other data management experience is preferred. Public speaking experience is also a plus.
Proficient in Microsoft Word, Excel, and PowerPoint.

PERSONAL ATTRIBUTES & COMPETENCIES

Demonstration of strong intellectual curiosity. A desired interest in learning and understanding corporate governance.
Clear, professional written and verbal communication.
Energetic self-starter.
Strong organizational, analytical, detailed planning, and project management skills.
Ability to grasp concepts quickly and think creatively to exceed member expectations.
Collaborative and can work in a hybrid team environment.
Strong work ethic.

FEATURED BENEFITS

Medical, Dental and Vision
401(k) Plan with a competitive Company Match
Generous Paid Time Off (annualized minimum of 22 days' vacation)
Hybrid work environment
Paid Parental Leave

NACD employees are required to be fully vaccinated for the COVID-19 virus by their first day of employment. An employee is “fully vaccinated” two weeks after receiving their second dose of a two-dose vaccination series or two weeks after the first shot of a single-dose vaccine (or as described by the vaccine manufacturer).

The salary/hourly range for this position is $68,000-$75,000 plus bonus potential. Compensation is based on several factors including but not limited to education, work experience, certifications, etc.