Program Manager

Job Description
Cynergies Solutions Group is looking for qualified candidates for a Program Manager position for our Cleveland, OH area client.

Benefits of this position

• Collaborative environment
• Industry leader
• Hybrid role, must be willing to work onsite min 3 days per week
• 12 month contract

The Global IT Infrastructure Program Delivery Manager manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across the IT infrastructure operations groups. This role will work closely with cross-technology and cross-functional partners to deliver value to the customer, meeting the scope, budget and timeline of the effort. This Program Delivery will require strong communication skills to coordinate onsite and remote work with teams across our regions. Focus is required on delivering the design, procurement, deployment, and lifecycle of IT infrastructure platforms and equipment, from inception to completion. Manage budget and funding channels. Professionalism and cooperation when working with customers, team members and management is essential.

• Develop and manage IT- Infrastructure deliveries from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with Technical and Functional teams.
• Provide program management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the Infrastructure team.
• Own updates and knowledge documentation regarding hardware and equipment standards to ensure appropriate hardware standards are met and the correct equipment procured.
• Serve as a liaison between Network Engineers, DBAs, System Administrators, Development teams and Customers.
• Identify and manage Visual Management KPIs in accordance to lean principles and guidelines to lead Infrastructure management boards.
• Provide on-site monitoring and enforcement of installation schedules and vendor quality, inspect prospective and completed facilities in accordance with IT-infrastructure standards and procedures as needed, and ensure proper follow-up.
• Facilitate formal turn-over with IT production teams and monitor deliverables until agreed upon launch/deliverable milestone is achieved.
• Update or develop documentation on processes that are critical to successfully implementing the deliverables
• Identify opportunities to streamline deployments, share best practices with peers and leaders and implement continuous improvement / Lean actions on a regular basis

INDCLE