Resident Service Coordinator

Case Management without the travel! If you have a passion for working with older adults, like being the go-to person when someone needs help and enjoy having fun all while making an impact in someone's life, this is the position for you. The Resident Service Coordinator is located in a senior housing complex. You will be providing information, referral, service coordination, activities planning, and follow-up to all building residents. Your caseload will include residents of the building, but also members of the Revere community that are consumers of Mystic Valley Elder Services.

Schedule: This is a Local Union 509, full-time, non-exempt (35 hour/week) position. We offer 4-day work week and hybrid work schedule (once training is complete.) No nights or weekends.

Compensation: Starting annual salary is $51,038.08 Being bilingual is not a requirement for this role, but we recognize it as an asset and offer an additional 6% bilingual designation for Spanish, Haitian Creole, Russian, Vietnamese, Cantonese or Mandarin. Enjoy benefits that start as of day 1 of employment and our generous paid time off package.

With a refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds and a satisfying balance between your work and personal life, why not join the Mystic Valley Elder Services' Team!

Depending on your role and your hours, we offer:

• Flexible scheduling
• Competitive salaries
• Medical, Dental, and Vision starting day 1
• 403b Retirement Plan with agency contribution after 2 years of employment
• 3 weeks accrued Vacation time
• 3 weeks accrued Sick time
• 13 Paid Holidays
• 30 personal hours
• Ample free parking
• Tuition reimbursement
• Employee referral bonuses of up to $2,000

What you'll be Responsible for:

Essential functions of the position are below. Additional duties may be assigned as required.

• Conduct initial and on-going assessment of consumers' health and functional status.
• Conduct visits as required in various settings including consumers' homes, community settings, and/or medical facilities.
• Participate in development of consumers' care plans, including determining appropriateness and need for in-home/community-based services.
• Arrange, coordinate, and oversee in-home and community-based services for consumers.
• Maintain consumer records in accordance with standards.
• Compile and submit required reports.
• Coordinate activities and presentations for residents.
• Collaborate with management of the housing company/owner.
• Collaborate with contracted provider agencies to coordinate and assign service staff to consumers/residents.

Qualifications:

• A Bachelor's degree in Social Work or a related field.
• Social Work license preferred.
• Knowledge of and experience working with older adults in a community-based setting preferred.
• Strong interviewing and assessment skills.
• Strong interpersonal and organizational skills.
• Excellent written and verbal communication skills.
• Computer skills: Proficient with MS Office Suite and entering narrative and other data into a database. Ability to use multiple databases. Ability to use the Internet to conduct information searches
• Private transportation.

Mystic Valley Elder Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.