Provider Liaison/Administrative Assistant

The Provider Liaison/Administrative Assistant will assist staff with managing consumer service data and other administrative and consumer related functions. You will also be responsible for ensuring that all data entry and casework processing is accurate and timely.

Schedule: This is a part-time, non-exempt (25 hours/week) position. We offer a hybrid remote schedule upon completion of training.

Compensation: Starting annual salary is $38,220. Being bilingual is not a requirement for this role, but we recognize it as an asset and offer an additional 6% bilingual designation for Spanish, Haitian Creole, Russian, Vietnamese, Cantonese or Mandarin. Enjoy benefits that start as of day 1 of employment and our generous paid time off package.

With a refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds and a satisfying balance between your work and personal life, why not join the Mystic Valley Elder Services' Team!

Depending on your role and your hours, we offer:

• Flexible scheduling
• Competitive salaries
• Medical, Dental, and Vision starting day 1
• 403b Retirement Plan with agency contribution after 2 years of employment
• 3 weeks accrued Vacation time (pro-rated for part-time employees)
• 3 weeks accrued Sick time (pro-rated for part-time employees)
• 13 Paid Holidays
• 30 personal hours (pro-rated for part-time employees)
• Ample free parking
• Tuition reimbursement
• Employee referral bonuses of up to $2,000

What you'll be Responsible for:

Essential functions of the position are below. Additional duties may be assigned as required.

• Manage SAMS documentation of pending services, service initiation, suspensions, schedule changes, and other service plan changes
• Act as a liaison with providers regarding service schedules
• Communicate service plan information to providers and staff
• Perform copying, faxing, scanning of documents as assigned
• Mail documents to consumers on behalf of Care Managers
• Provide back up for other client services administrative assistants
• Complete documentation in consumer database and abide by Mystic Valley Elder Services and the Executive Office of Elder Affairs regulations
• Observe all confidentiality regulations and protect consumer information
• Attend meetings and trainings as required

Qualifications:

• Associates Degree and 1 year relevant work preferred. High School diploma with significant relevant work experience may be substituted for degree
• Proficiency with in Microsoft Office applications Excel, Word, Outlook, the use of spreadsheets, charts, graphs and databases.
• Ability to use the Internet to conduct information searches and use on-line tools
• Strong attention to detail
• Accurate typing skills
• Ability to work independently and as a team member
• Strong time management and organizational skills
• Ability to follow-through on assigned tasks
• Excellent communication skills
• Strong written, verbal and interpersonal skills

Mystic Valley Elder Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.