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Mystic Lake Casino Hotel - Job Summary : Provides superior guest service to all guests, both in person and over the phone.
Provides concierge services that coordinate all aspects of a guests visit to the Gaming Enterprise. This includes transportation (bus program and special transportation arrangements as necessary), ticket purchases, reservations, trip itineraries, etc.
Responsible for sale of gift cards and event tickets via Ticketmaster. Promotes all promotional activities scheduled at the casino and answers any questions, as needed.
Conducts daily reconciliation of sales. Secures hard copies of credit card numbers from order forms. Greet mall visitors.
Provide concierge services that coordinate all aspects of a guests visit to the Gaming Enterprise. This includes transportation (bus program and special transportation arrangements as necessary), ticket purchases, reservations, trip itineraries, etc.
Provide information regarding casino and non-gaming related facilities, events, entertainment, promotions and amenities.
Organizes and prepares tickets, access passes, and coupons and arranges / distributes will-call tickets on concert days.
Responsible for troubleshooting ticketing issues with guests and resolving minor guest concerns. Escorts guests to shuttle bus.
Tracks guests by scanning Club Mystic card and / or identification card.
Last updated : 2024-04-27
Full Time
$34k-44k (estimate)
02/02/2023
07/25/2024
ryanpmcgrath.com
Minneapolisst Paul United States, MN
<25
The job skills required for Concierge coordinator include Transportation, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge coordinator positions, which can be used as a reference in future career path planning. As a Concierge coordinator, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge coordinator. You can explore the career advancement for a Concierge coordinator below and select your interested title to get hiring information.