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Customer Service Associate - Deptford
Job Category : Customer Service Requisition Number : CUSTO01493 Showing 1 location Job Details
Description
OBJECTIVE : To always exceed Customer expectations by ensuring professional, friendly, accurate and efficient customer transactions.
Turn our Customers into Fans.
ESSENTIAL FUNCTIONS
Exceed Customers expectations, every time. Recover the Republic way, make every wrong right.
balance vault, ATM, Magic Money.
Understand bank products and services to be able to respond appropriately to customer inquiries regarding products; refer to Customer Service Associate 2, Sr.
Customer Service Associate, any Supervisory level staff or the Assistant Manager, as needed
Completion of Compliance Training to ensure understanding of these requirements, as outlined in the Banks core curriculum and this positions specific curriculum on Bankers Edge.
REQUIREMENTS / QUALIFICATIONS
Education and Experience : High School diploma required. At least 6 months of retail sales or cash handling experience preferred
Skills and Competencies :
WORKING CONDITIONS
Traditional office environment with no unusual work conditions; the bank maintains seven day a week operations with operational hours of Monday through Friday, 8 : 00 AM to 7 : 00 PM;
Saturdays, 8 : 00 AM to 3 : 00 PM and Sundays 11 : 00 AM to 3 : 00 PM. All retail bank staff may be required to work any hours during normal operational hours and specific personal scheduling needs may not be available.
PHYSICAL DEMANDS
Republic Bank promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees.
Please contact Human Resources with questions regarding the physical demands of this position.*
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Last updated : 2024-05-02
Full Time
$44k-54k (estimate)
05/04/2024
07/23/2024
The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
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Quotes from people on Customer Service Associate job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.