Treatment Coordinators facilitate a great patient experience by building strong relationships between the patient and the practice to ensure office productivity and retention of patients. Treatment coordinators ensure patients leave well informed and prepared for their next appointment.
Duties & Responsibilities

• Communicate treatment options and prepare financial and insurance arrangements with patients
• Ensure a smooth and seamless patient experience
• Assist with financial arrangements and coordination of appointments
• Manage consultation reports and progress
• Work with clinical team to effectively manage daily patient flow
• Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.
• Perform other duties as assigned

Required Skills/Abilities

• Excellent verbal and written communication skills
• Strong Microsoft Office skills
• Flexible and willing to perform duties of others in their absence.
• Attention to detail and familiarity with orthodontic software programs- particularly Cloud9.
• Knowledge of dental terminology and procedures
• Taking impressions and digital scans. ITero or similar scanner proficiency preferred.
• Actively participate as a contributing member of the office staff team to achieve patient satisfaction and office production goals

Education & Experience

• Previous experience in an orthodontic or healthcare setting
• Certified to take radiographs(typically DANB RHS)
• High School Diploma or GED required

Benefits:

• Medical, Dental, and Vision insurance
• 401(k) with employer match
• Paid Time Off
• Paid Holidays
• Paid Parental Leave
• Employee Assistance Program
• Flexible Spending Account (FSA), Dependent Care Account (DCA), Health Savings Account (HSA), and Health Reimbursement Account (HRA)
• Candidly: Student Debt and Savings Optimization