About Us:

myLaurel is the leader in home-based acute care tailored to the needs of frail, elderly, and complex patients. Our Recovery at Home, Rapid Advanced Care, and Acute Care at Home models provide unmatched readmission prevention and utilization reduction solutions for high-risk populations. By treating in place in their homes with a team of compassionate, advanced practitioners, myLaurel ensures patients avoid the conventional acute care journey from ER to admission to post-acute care, creating dramatic cost savings, avoiding hospital-acquired conditions, and radically improving the patient and caregiver experiences.

myLaurel Health has three clinical service programs:

• Recovery at Home: post-hospital discharge program
• Rapid Advanced Care: on-demand in-home acute care
• Acute Care at Home: ED, Observation, and inpatients are discharged home, and advanced care is continued in the home, and simultaneously transition care is provided, significantly reducing readmissions

These three programs provide a unique utilization reduction and readmission prevention solution.

Join our incredible care team as a Quality and Patient Safety Coordinator! In this critical role, you'll be a champion for quality care and patient safety, working alongside a dedicated team to:

• Uncover opportunities for improvement: Analyze data to identify trends and potential risks to patient safety.
• Develop and implement innovative solutions: Collaborate with staff across departments to design and execute effective patient safety initiatives.
• Empower providers and the care team through education: Collaborate with training programs to ensure staff is equipped with the latest best practices.
• Monitor progress and drive continuous improvement: Track key performance indicators (KPIs) and refine safety initiatives for optimal results.

Summary Description

When you join our team as a clinical team member, you will join a group of dedicated healthcare providers who are committed to delivering positive, lasting healthcare solutions to members of their communities. The care you provide has a lasting and meaningful effect on your patients and your community.

The Quality and Patient Safety Coordinator is responsible for ensuring the highest standards of care are delivered to patients. This coordinator analyzes data, identifies areas for improvement, and collaborates with leadership to develop and implement quality and safety initiatives. They track key metrics, educate staff on best practices, and maintain a culture of quality of care and patient safety within myLaurel.

We are seeking a motivated Registered Nurse with at least 3 years of experience in Quality and Patient Safety and Joint Commission accreditation. For this position, an active, unencumbered RN license is needed.

Key Responsibilities:

Quality Assurance and Patient Safety

• Accountable for quality assurance & performance monitoring
• Assist with the development, implementation, and monitoring of Quality Assurance Performance Improvement initiatives
• Maintain and review patient events entered into the Patient Safety Evaluation System
• Participate in root cause analysis of patient safety events to identify contributing factors and develop corrective action plans
• Collaborate with relevant departments to implement these action plans and monitor their effectiveness.
• Collaborate with Sr. Leadership in Joint Commission Accreditation and surveys
• Active member of the Quality and Patient Safety Committee by managing status of initiatives to move the organization forward

Data Analysis and Reporting:

• Analyze patient safety data from various sources (event reports, near misses, patient satisfaction surveys, and chart audits) to identify trends and areas for improvement.
• Prepare reports summarizing key findings and recommendations for action.
• Track and report on key performance indicators (KPIs) related to patient safety and quality (e.g., readmission rates, unplanned utilization, medication errors).

Education and Training:

• Partner with the Education and Training Director in developing and delivering educational programs for staff on patient safety topics (e.g., safe medication administration, preventing falls).
• Stay current on patient safety regulations and best practices, and share this knowledge with the team.

Collaboration and Communication:

• Build strong relationships with staff across departments (nursing, providers, field responders) to foster a culture of open communication and shared responsibility for patient safety.
• Effectively communicate patient safety initiatives, findings, and recommendations to leadership and staff.
• Maintain accurate and detailed documentation related to all patient safety activities.

Requirements

• Registered Nurse with an active unencumbered license
• 3 years of registered nursing experience in quality and patient safety
• Bachelor's Degree in Nursing required

Key Competencies

• Passionate about patient safety and quality care
• Enjoys partnering with others
• Ability to use critical thinking when presented with new and challenging situations
• Relish solving problems, seeking out answers, and trying new things
• Excellent communication, interpersonal, and organizational skills.
• Proactive, detail-oriented, and able to prioritize tasks effectively in a fast-paced environment.
• Mastery of oral and written language along with strong verbal skills
• Detail-oriented and organized self-starter with outstanding interpersonal skills
• Ability to give and receive actionable feedback

Special Considerations

• Reliable internet speed and broadband connection
• The ability to work effectively in a work-at-home setting

Location: Remote
Pay Range: $41-$42 per hour