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myGwork
London, KY | Full Time
$66k-83k (estimate)
3 Weeks Ago
Service consultant
myGwork London, KY
$66k-83k (estimate)
Full Time 3 Weeks Ago
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myGwork is Hiring a Service consultant Near London, KY

This inclusive employer is a member of myGwork the largest global platform for the LGBTQ business community.

Service Desk Consultant

Fitch Group is currently seeking a Service Desk Consulant based out of our London office (contractor role).

The Fitch Group Service Desk is a fast paced, diverse and exciting team that provides IT support to over 5,500 Fitch Group users globally.

What We Offer :

  • Exceptional chance to grow and thrive through opportunities uncommon in scale and scope.
  • High-achieving diversified team.
  • Excellent exposure to the latest technology.

We’ll Count on You To :

  • Provide high quality support by answering calls and tickets directed to the Global Service Desk
  • Respond to and resolve requests withing the specified time frame as logged in the ticketing system
  • Work with co-workers to increase knowledge across the Global Service Desk team
  • Develop own technical knowledge to improve ability to resolve requests
  • Ensure users are kept sufficiently informed of progress throughout the lifetime of their calls through regular calls / emails
  • To have a strong eye for detail and an ability to follow procedures

What You Need to Have :

  • Experience supporting Microsoft products such as Windows 10 and Office 2019 / 365
  • Experience with supporting laptops / MFD and video conferencing equipment
  • Excellent communication skills, both verbal and written

What Would Make You Stand Out :

  • Experience with Windows 11
  • Experience Mac IOS
  • Experience supporting VIP users

This role is on-site in London, 5 days per week.

LI-Group

LI-TECH

Last updated : 2024-05-24

Job Summary

JOB TYPE

Full Time

SALARY

$66k-83k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

06/02/2024

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myGwork
Full Time
$60k-76k (estimate)
6 Days Ago
myGwork
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$60k-76k (estimate)
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myGwork
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$20k-27k (estimate)
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The job skills required for Service consultant include Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service consultant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service consultant positions, which can be used as a reference in future career path planning. As a Service consultant, it can be promoted into senior positions as a Business Systems Analyst V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service consultant. You can explore the career advancement for a Service consultant below and select your interested title to get hiring information.

If you are interested in becoming a Service Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Consultant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Consultant job description and responsibilities

Listening to customer concerns and providing information, answers, or responses.

04/18/2022: South Bend, IN

Taking orders and processing billings and payments.

05/02/2022: Austin, TX

Obtaining and correctly recording customer information.

04/05/2022: Columbus, GA

Reviewing and making changes to customer accounts.

02/10/2022: Greenville, MS

Handling customer complaints and processing returns effectively.

03/21/2022: San Jose, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Consultant jobs

Keeping records of customer interactions.

04/13/2022: Knoxville, TN

Ensuring customer satisfaction or referring customers to supervisors.

04/09/2022: Santa Maria, CA

Identifying opportunities to up-sell other products and services.

03/09/2022: Fort Smith, AR

Interact with customers to identify their business requirements.

04/25/2022: Cheyenne, WY

Develop business strategies to meet client needs and close sales.

02/16/2022: Sioux Falls, SD

Step 3: View the best colleges and universities for Service Consultant.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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