Requisition No: 829669 

Agency: Financial Services

Working Title: INSURANCE SPECIALIST I - 43003507

 Pay Plan: Career Service

Position Number: 43003507 

Salary: $32,760.00 - $58,279.68 

Posting Closing Date: 06/04/2024 

Total Compensation Estimator Tool

*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****

DIVISION: WORKERS’ COMPENSATION

BUREAU: COMPLIANCE

CITY: FORT MYERS

COUNTY: LEE

SPECIAL NOTES:

A high school diploma or GED is required.

Additional requirement:

• Two (2) years of administrative, clerical, or data entry experience.

Preferences:

• An AA degree or higher.
• Two (2) years of customer service experience.
• Two (2) years of reviewing documents for accuracy.
• One (1) year of experience evaluating information against standards and analyzing data.

This position requires a security background check, including fingerprinting, as a condition of employment.

In regard to anticipated starting salary, the Division of Workers’ Compensation typically hires at or near the minimum, unless an incumbent possesses direct and relevant experience in the job, they are a candidate for.

Employees of the Department of Financial Services are paid on a monthly pay cycle.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of customer services practices; Knowledge of the methods for organizing and presenting data; Ability to collect, record and analyze data relating to records or operational procedures; Ability to utilize problem-solving techniques; Ability to prepare reports; Ability to make decisions in a timely manner; Ability to understand and apply applicable rules, regulations, policies and procedures; Ability to plan, organize and coordinate work assignments; Ability to establish and maintain effective working relationships with others. Basic computer literacy.

OTHER KSAs: Must learn scanning processes for Automated Image Tracking System; Knowledge of CCAS, Chapter 440 and Administrative Rules.

BRIEF DESCRIPTION OF DUTIES:

Examines Notices of Elections to be Exempt (exemption applications) to determine if exemption from workers’ compensation insurance qualifications are met.

Reviews, processes, and analyzes exemption applications (utilizing DAVID system, Div. of Corp., and DBPR) to determine if applicants meet the qualifications for issuance of a workers’ compensation exemption by entering data into the Coverage and Compliance Automated System (CCAS). Identifies deficiencies or incomplete information contained in the exemption application and issues a deficiency notice to the applicant. Organizes, scans and downloads payroll records and enforcement documents into the Automated Image Tracking System and makes narrative entries pertinent to the case. Maintains a working knowledge of CCAS and Chapter 440, F.S. and all administrative rules pertaining to workers’ compensation exemption process.

Provides education and information on workers’ compensation insurance law, rules, regulations, and internal policies and procedures to internal and external customers. Responds by meeting with walk-in customers and/or via telephone or email to questions, complaints or concerns regarding various aspect of workers’ compensation insurance. Researches and retrieves information from CCAS to resolve insurance policy and/or exemption discrepancies and/or assist customers. Ensures accuracy of insurance policy and/or exemption from workers’ compensation insurance data is maintained in CCAS.

Mails enforcement documents, via certified mail, as requested by Investigators. Sends enforcement documents to Process Server, as requested by Investigators.

Other duties as assigned by supervisor.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.