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Our One Myers team is made up of some of the most revered brands in the industry, including : Myers Tire Supply, Patch Rubber Company, Tuffy Manufacturing, Akro-Mils, Scepter, Buckhorn Inc, Jamco Products, Ameri-Kart, Elkhart Plastics and Trilogy Plastics.
Our people are the engine behind our growth, and they work to deepen our customer relationships, serve our niche industries, and drive our success.
We invite you to apply and consider joining our team as we drive our business forward. We would love to have you as part of the next chapter of our growth story!
CUSTOMER EXPERIENCE SPECIALIST
Why Buckhorn?
Buckhorn, a Myers Industries Company, is a recognized leading manufacturer of reusable packaging solutions for our customers in the automotive, manufacturing, distribution, bakery, agriculture, and food processing industries.
Through customer-driven innovation and our culture of continuous improvement, Buckhorn designs products that protect the world’s best brands, improve workflow, reduce operating costs, and increase profitability for our customers.
Every Buckhorn employee is empowered to contribute, innovate, and share in our customer successes.
Your Mission
Are you passionate about providing exceptional customer service? Is communication one of your strongest skills? Do you enjoy collaborating with others to achieve a common goal?
Are you the go-to person at work or in your community? Would your friends and family describe you as resourceful and motivated to challenge yourself and others to deliver the best outcomes?
At Buckhorn, we believe in consistently delivering a best-in-class customer experience through collaboration, outstanding service, and exceeding customer expectations.
Your Objectives
The Value You Deliver
Customer Intimacy
Approach all interactions with a Customer First mindset. Build strong relationships with customers and consistently identify opportunities to exceed expectations.
Bias for Action
Anticipate, investigate, and resolve any gaps before it impacts the customer.
Analytical and Results-Oriented
Analyze data, apply reasoning skills, and effectively present information to solve problems independently.
Structured and Organized
Ensure quick resolution of inquiries through deployment of strong organizational and multi-tasking skills.
Transparency and Integrity
Communicate openly and always prioritize creating successful outcomes for our customers and our business.
Flexible and Exploratory
Seek new opportunities and change through desire to learn. Dedicate yourself to continuous improvement of all processes that affect our customers.
Humble and Team-Oriented
Develop and nurture strong relationships while collaborating with customers and all functional departments. Your personal accountability and pride for always delivering the best will engage others and cultivate successful outcomes for our customers.
The Skills You Bring
Myers Industries, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Last updated : 2024-05-10
Full Time
Wholesale
$61k-81k (estimate)
05/11/2024
05/19/2024
myersindustries.com
AKRON, OH
1,000 - 3,000
1933
Public
$500M - $1B
Wholesale
Myers Industries is a manufacturer and distributor of polymer products for industrial, agricultural, automotive and commercial sectors.
The following is the career advancement route for Customer experience positions, which can be used as a reference in future career path planning. As a Customer experience, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer experience. You can explore the career advancement for a Customer experience below and select your interested title to get hiring information.