**This is a traveling position. You will split your time between Richland, WA and Hermiston, OR. Ideal candidate will reside locally between the two offices. Serious applicants only.**

We are looking for a Patient Care Coordinator for a busy office to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness and communication. Patient Care Coordinator duties and responsibilities include scheduling appointments, ordering office supplies, greeting patients and providing general administrative support to the provider. Previous experience as a Front Office Manager or Office Administrator would be an advantage. A successful Patient Care Coordinator should have experience with a variety of office software (email tools, spreadsheets and databases) and be able to accurately handle administrative duties in a fast paced environment. Ultimately, the Patient Care Coordinator should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.

Characteristics that will make you a huge success at My Hearing Centers:

• Great interpersonal skills. Must be comfortable on the phone and in person
• Able to work in a fast-paced work environment
• Highly organized
• Great at multi-tasking
• A motivated self-starter
• Insurance billing and processing will make your resume stand out (but is not required)
• Performance bonuses motivate you
• If you like helping people and get a thrill from hearing how you’ve helped…you’ll love it here

Main Responsibilities:

• Managing your office schedule and confirming appointments
• Answering phones
• Warmly welcoming patients
• Maintaining detailed patient records
• Verifying insurance coverage and following up with physician authorizations
• Inventory management
• Collecting/posting payments and creating invoices

Medical, Dental, 401k offered

Paid Holidays & PTO Policy

Employee and close family hearing aid discount program

**This is a traveling position. You will split your time between Richland, WA and Hermiston, OR. Ideal candidate will reside locally between the two offices. Serious applicants only.**

For consideration, please respond to this job listing with your resume and cover letter. Qualified candidates will be contacted. Recruiting is done outside of the clinic. Please do not contact office directly.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person

Application Question(s):

• Are you able to commute to both Richland, WA and Hermiston, OR?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• Sales: 2 years (Preferred)
• Medical administrative support: 2 years (Preferred)
• Appointment scheduling: 2 years (Preferred)

Ability to Relocate:

• Richland, WA 99352: Relocate before starting work (Required)

Work Location: In person