2 Patient Services Representative Jobs in Manistee, MI
My Community Dental Centers is Hiring a Patient Services Representative Near Manistee, MI
Position Summary
As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. As an organization, we believe in our mission and expect all team members to model MCDC’s culture, values, and best practices through “Exemplifying Excellence.”
Knowledge, Skills, Abilities
- Strong interpersonal and oral-communication skills.
- Have a desire to learn and grow professionally.
- Ability to work with interruptions and to manage multiple priorities.
- Ability to meet deadlines.
- Ability to work unsupervised.
- Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet.
- Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines.
- Ability to always maintain a professional demeanor.
- Strong problem solving and presentation skills.
- Leadership skills i.e. professionalism, discretion, integrity, honesty, and dedication.
- Greet patients and visitors professionally in-person and over telephone.
- Coordinate effective scheduling and confirmation of appointments.
- Assist in the coordination of incoming and outgoing patient referrals.
- Ensure patient chart accuracy and the collection of required documentation and consents.
- Verify patient insurance and eligibility, and collect payments as required.
- Notify providers of patient arrivals and assist in presenting pertinent patient information.
- Assist patients with the check-in and check-out process.
- Confirm all future appointments and assist in scheduling follow-up treatment.
- Promote patient satisfaction.
- Maintain financial records and perform daily and weekly deposits.
- Ensure compliance with MCDC policies, as well as State, Federal, and other regulatory agencies.
- All other duties as assigned.
- High school graduate or equivalent.
- Dental or customer service experience preferred.
Job Summary
Full Time
Ambulatory Healthcare Services
$33k-40k (estimate)
03/24/2024
06/29/2024
mydental.org
MONROE, MI
200 - 500
2006
$10M - $50M
Ambulatory Healthcare Services
Related Companies
About My Community Dental Centers
Established in 2006, My Community Dental Centers Inc. is one of the largest non-profit 501(c)3 Dental Support Organizations in the United States. MCDC primarily serves patients covered through Medicaid, Healthy Kids Dental, Healthy Michigan Plan, and welcomes private dental insurance. The organization is also pleased to offer MyDental Plan (MyDP) for patients without dental insurance, which provides reduced fees based on household income, as well as reduced fees for uninsured veterans. Comprehensive dental care for the entire family, including exams, cleanings, fillings, tooth removal, and den...tures are provided. Operating 34 dental centers throughout Michigan, MCDC focuses on quality care that is customized for each patient and offered in a patient-centered atmosphere with exceptional care.
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The job skills required for Patient Services Representative include Customer Service, Scheduling, Futures, Problem Solving, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
02/28/2022: Vallejo, CA
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
02/15/2022: Kennewick, WA
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
03/07/2022: Saint Cloud, MN
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
02/11/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
12/21/2021: Lawrence, MA
Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
02/16/2022: Stockton, CA
Must exercise empathy and respect to provide excellent customer service for patients.
12/21/2021: Omaha, NE
Step 3: View the best colleges and universities for Patient Services Representative.
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