Position Description:

In-House Engineer & Service Support will assist with all required service reports, including inspection of equipment. Also, support the company Mission by assisting with the staging and tearing down of CT systems and provide technical support to the entire organization.

Roles & Responsibilities:

• Assist in CT staging and refurbishment
• Test, troubleshoot and repair C-Arm's, Injectors and Workstations prior to shipping
• Load software on CT/PET CT consoles and workstation
• Installing CT and PET CT's into mobiles
• Removing PHI
• Providing phone support to service managers and FSE's, as well as occasionally assisting in the field
• Project Management:
  • Pre-qualifying systems upon procurement
  • Scheduling on site system inspections
  • Review Inspection Reports
  • Maintaining project log of all upcoming projects (mobile builds, installations, de-installations and staging)
  • Hold a weekly meeting to discuss in detail current and upcoming projects
• Perform other duties as assigned

Requirements:

Education

Required

• High School Diploma or equivalent

Preferred

• Some college desired

Experience

• Equipment experience

Travel

• Valid driver's license and solid driving record for a minimum of five years REQUIRED
• Must have reliable transportation and proof of auto insurance
• Willing and able to undertake after-hours travel

Competencies

• High mechanical aptitude and experience with using various tools properly
• Proficient in basic MS Office applications (Excel, Word, Outlook)
• Excellent verbal and written English language and communication skills with internal and external customers; understands the importance of delivering messages in a professional and responsive manner
• Team player; willing to go above and beyond to help others
• Analytical, able to reason and evaluate information and make correct decisions
• Builds mutual trust, respect, and cooperation among team members and other employees
• Responsive to requests in a pleasant cooperative manner
• Positive, professional attitude; ability to stay calm in stressful situations
• Demonstrated ability to work well with individuals at all levels of the organization
• Willing and able to be on-call after hours

Physical Requirements

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the individual is regularly required to use hands to finger, handle, or feel. The individual frequently is required to stand, walk, sit, reach with hands and arms and talk to hear. The individual is occasionally required to climb or balance, stoop, kneel and crouch. The individual must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an individual's encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise in the environment is usually moderate. Minimal exposure to radiation on a daily basis.