You haven't searched anything yet.
Job Description Summary
As the Customer Success Manager [CSM] for Community Connect, this role plays a vital part in nurturing strong relationships with Connect sites, ensuring their goals align with MUSC’s organizational vision for Community Connect. The Customer Success Manager cultivates robust relationships internally and externally, working with affiliate sites and Connect leaders to identify program priorities and establish supporting goals for success. Reporting to the Director of Affiliate Services, this role will collaborate closely with MUSC's Epic Community Connect Partner(s), IS Teams, and ePMO. The CSM will lead all aspects of the Connect Site’s relationship / alignment with the MUSC serving as the main point of contact and ensuring effective solutions to problems and thorough communication occurs.Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker Sub-Type
RegularCost Center
CC004687 SYS - Community Connections - TidelandsPay Rate Type
SalaryPay Grade
Health-32Scheduled Weekly Hours
40Work Shift
Job Description
As the Customer Success Manager [CSM] for Community Connect, this role plays a vital part in nurturing strong relationships with Connect sites, ensuring their goals align with MUSC’s organizational vision for Community Connect. The Customer Success Manager cultivates robust relationships internally and externally, working with affiliate sites and Connect leaders to identify program priorities and establish supporting goals for success. Reporting to the Director of Affiliate Services, this role will collaborate closely with MUSC's Epic Community Connect Partner(s), IS Teams, and ePMO. The CSM will lead all aspects of the Connect Site’s relationship / alignment with the MUSC serving as the main point of contact and ensuring effective solutions to problems and thorough communication occurs.
Responsibilities
Relationship Management & Coordination
Program Development & Support
Additional Job Description
Education/Work Experience:
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
Full Time
$97k-137k (estimate)
04/10/2024
07/07/2024
musc.edu
Mullins, SC
>50,000