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Lebrun Insurance Agency, Inc is Hiring an Insurance Customer Service Representative Near West Palm Beach, FL
Job Description
Join Lebrun insurance agency, Inc, a reputable insurance agency located in the beautiful city of West Palm Beach, Florida. We are committed to providing exceptional customer service and building long-lasting relationships with our clients. As an Insurance Customer Service Representative, you will be the first point of contact for our valued policyholders.
In this role, you will have the opportunity to make a positive impact by assisting clients with their insurance needs, answering inquiries, and resolving any issues they may have. You will play a vital role in ensuring customer satisfaction and retention.
At Lebrun insurance agency, Inc, we believe in creating a warm and inviting atmosphere where employees feel valued and supported. We offer competitive compensation, comprehensive benefits, and opportunities for growth and advancement.
If you have a passion for helping others, excellent communication skills, and a desire to contribute to a successful team, we would love to hear from you. Apply now to join our dedicated team of insurance professionals!
BenefitsAnnual Base Salary Bonus Opportunities
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Paid Time Off (PTO)
Hands on Training
Retirement Plan
Tuition Reimbursement
ResponsibilitiesCustomer Support: Address inbound calls and provide exceptional customer service, resolving inquiries and issues promptly and professionally.
Policy Management: Update and maintain client accounts, ensuring accurate and timely information.
Documentation: Accurately record and document client interactions and transactions for future reference.
Communication: Communicate effectively with clients, insurance agents, and other team members to provide comprehensive assistance.
Problem-Solving: Identify and solve complex customer problems and concerns, ensuring customer satisfaction.
RequirementsCustomer Service Experience: Prior experience in a customer service role, preferably in the insurance or financial industry.
Excellent Communication Skills: Strong verbal and written communication abilities, with a focus on delivering clear and concise information to customers.
Detail-Oriented: Ability to accurately process and record information and perform tasks with a high level of attention to detail.
Problem-Solving Skills: Proven ability to identify and resolve customer issues in a timely and efficient manner.
Adaptability: Willingness to learn and adapt to changes in policies, procedures, and technology.
Team Player: Ability to work collaboratively with colleagues to achieve team goals and deliver exceptional customer service.
Job Summary
Full Time
$46k-61k (estimate)
05/07/2024
05/20/2024
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.
