GENERAL DESCRIPTION OF POSITION Working independently, the Senior Manager, Engineering is responsible for prioritizing and directing the work of the Corporate Applications engineering team. They will be a hands-on leader and expected to contribute their technical background with our engineering community. Responsible for the technical development of the engineering staff by driving collaboration and best practices. The leader in the role will manage the people, processes, and tools to provide for the deployment and efficient delivery of new products and services. This position acts as a point of escalation and must maintain high levels of customer service and customer relationships, continuously manage expectations, work to resolve issues, and raise and address strategic issues with senior management. This role will interact with his or her supervisor as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Directly manages, develops, and coaches a team of engineers that are responsible for building the continuous reliability mindset, shepherding problem management, and driving key engineering practices into the organization. Inspire and lead the IT team, harmonizing efforts to propel IT success. This involves imparting the company's vision, clarifying job expectations, offering guidance, and nurturing ongoing professional growth. Leads and drives delivery Defines, in partnership with other engineering and architecture teams, how technical work should be done, selecting appropriate automation tools, defining technology, quality, experience and implementation standards and practices within own technical domain. Develops own technical skills to attain Subject Matter Expertise in at least one technical implementation within own technical domain. Ensures consistency of technical execution and knowledge, sharing common practices and challenges. Engineer solutions for special projects as needed. Work collaboratively with others within and outside of his or her function to achieve goals, simplify processes, reduce costs, prevent loss, and to ensure that work is completed safely, accurately, and on time Drive outstanding business results through traditional management functions including, but not limited to, sourcing and selecting talent, coaching and development, workforce and project scheduling, performance assessment, and general talent planning. Create a productive, collaborative work environment by developing a common vision, setting clear objectives, facilitating teamwork, recognizing and rewarding outstanding performance, encouraging risk tolerance, and maintaining open communications. Build organizational capability through continuous improvement activities; originate action to improve existing conditions and processes; identify improvement opportunities, generate ideas, and implement solutions Identify, track, and report meaningful performance/progress metrics, and support the team with achieving performance goals Actively build the capability of others through relevant, timely balanced feedback; coaching and teaching, encouraging mentoring relationships; and using recognition and rewards to reinforce desirable behaviors QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Accredited Bachelor's degree with a related field of study At least 10 years of related information technology experience At least 6 years of experience managing a team of developers is a variety of technologies Has some experience with building high performing teams Has 3 years experience managing and tracking budgets