Job Summary:

The Retail Salesperson will assist customers with purchasing new and used merchandise.

Duties/Responsibilities:

• Greets and interacts with customers.

• Consults with customers to understand their needs and preferences related to merchandise.

• Demonstrates and explains merchandise, selecting and suggesting options suitable for the

customer’s needs.

• Answers customer’s questions about merchandise.

• Assists customers with purchase decisions.

• Retrieves merchandise from sales floor, stock room, or other inventory locations; places special

orders.

• Provides ongoing customer service on all concerns and extending promises.

• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal communication skills.

• Excellent active listening skills.

• Excellent sales and customer service skills.

• Extensive knowledge of the merchandise sold.

• Ability to anticipate customers’ needs.

• Ability to recommend merchandise to customers.

• Ability to operate or to quickly learn the store’s point-of-sale system.

Education and Experience:

• High school diploma or equivalent preferred.

• Previous retail experience preferred.

• On-the-job training provided.

Physical Requirements:

• Prolonged periods of standing and walking throughout the retail space.

• Must be able to lift-up to 15 pounds at times.