Housing Inspector - Housing Choice Voucher Program

Job Type: Full-time
Pay Range: $20.00 - $23.00 per hour

Schedule: Monday-Friday, 8:00am-4:30pm

Overview:

The Housing Inspector conducts regular physical inspections of housing units to ensure
health, safety, and physical condition standards are upheld in accordance with federal regulations. The units are either occupied or proposed to be occupied by participants in the Housing Choice Voucher Program. Through identifying deficiencies and verifying corrections , the Housing Inspector
ensure program participants are afforded decent, safe, and sanitary living conditions.

To learn more about the Housing Choice Voucher Program, visit:
https://www.hud.gov/topics/housing_choice_voucher_program_section_8

Key Responsibilities:

• Conducting annual, new unit, special, and complaint housing standard inspections of housing

units using the NSPIRE Inspection Protocol.

• Verifying housing units meet all health, safety, and physical condition standards set forth by

the HCV Program.

• Completing inspection reports, identifying all deficiencies and communicating them to the

appropriate
parties.

• Conducting re-inspections of units to ensure correction of all deficiencies.
• Providing guidance to property owners and managers on repairs needed to bring units into

compliance.

• Applying all inspection standards consistently and accurately.
• Ensuring all inspections are completed within the required time frame.
• Building and maintaining relationships with property owners and managers, maintenance personnel,

and program participants.

• Maintaining accurate records pertaining to inspections, inspection scheduling, travel time and

distance, deficiencies, and corrective actions,

• Performing a variety of administrative and technical tasks in accordance with documentation and

reporting within the rules and regulations of the Housing Choice Voucher Program.

• Assisting participants in developing understanding of property standards and tenant obligations

related
property condition.

• Maintaining and updating all required information in central database.
• Participating in informal review/appeal hearings as needed.
• Completing internal tracking and reporting in a thorough and timely manner.
• Attending training and completing certifications as requested.
• Participating in regular team and individual meetings.
• Responding to communications from assisted families, applicants, partnering agencies, partnering

property owners/managers, and all other relevant parties in a timely, thorough, and respectful
manner.

• Performing all work duties and activities in accordance with Municipal Housing Agency (MHA)

policies and procedures and local, state, and federal regulations.

• Working in a safe manner, adhering to safety protocols, and reporting unsafe activity and

conditions.

• Other duties as assigned by the HCV Program Manager.

Knowledge/Skills/Abilities:

• Excellent customer service skills and desire to provide service that is humanizing, loving, and

committed at all times.

• Outstanding oral and written communication skills.
• Functional knowledge using computers, email, and Microsoft office.
• Willingness to learn and attend training as needed or requested.
• Prior knowledge of federal housing program regulations, HUD regulations, and the Housing Choice

Voucher Program will be considered. Prior knowledge of state local regulations will be currently.
Desire and willingness to learn in these areas is an expectation of the role.

• Previous experience in inspections, construction, or facilities maintenance is

preferred.

• General principles and best practices of office management.
• Problem solving skills and the ability to work creatively with team members and program

participants to find solutions to provide the best service possible.

Minimum Qualifications:

• High School diploma or GED equivalency and (2) two years of experience in a closely related

field; or any equivalent combination of experience and training which provides the knowledge and
abilities necessary to perform the work effectively.

• Must have valid driver's license and a reliable vehicle. Applicants must be willing to use

personal vehicle to travel between inspection locations. Mileage is paid for our trips.

• Computer and software experience in a related background.
• Precise and accurate documentation skills.
• Ability to work well independently and as part of a team
• A proven/verifiable history of reliability.

Work Environment

The person holding this position will generally work in the field within the city limits of Council Bluffs and an office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. While performing the duties of this job,
the employee is regularly required to talk or hear. The employee frequently is required to stand,
walk, use hands to finger, handle or feel; and reach with hands and arms. The employee is required
to occasionally lift-up to 20 pounds.

Position Type/Expected Hours of Work

This is a full-time position. Regular hours of work and days are Monday through Friday, 8:00 AM to
4:30 PM.

Travel is primarily local during the business day between housing units and to partner offices,
although some out-of-the-area and overnight travel for training may be required.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive
listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change by MHA Management to fit the Mission of the MHA.

Competencies and Characteristics of a Successful Candidate

Ethical Conduct: Adheres with the rules and standards set by the Municipal Housing Agency and
federal, state and local laws for housing authorities
Client Focused: Committed to the understanding of client needs and successfully applying them to
MHA programs and project development

Benefits:

The Municipal Housing Agency offers an extensive benefits package which includes:

• Enrollment in the IPERS Iowa Public Employee Retirement System (see ipers.org)
• All federal holidays, plus additional holiday designated by the agency, as paid time

off

• Health, dental, and vision insurance; with significant portions of employee and dependent

premiums covered by the agency

• Paid vacation and sick leave
• Paid parental leave
• Short and long term disability insurance
• Paid life insurance policy

• Paid training and paid training time off
• One paid day off during the month of the employee's birthday
• One annual floating personal paid day off

Work Location: In person at HCV Program Office & Field work within the city limits of Council Bluffs.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• Bereavement leave
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift

License/Certification:

• Driver's License (Required)

Work Location: In person