Job Profile

• Accurately enter new and renewal submissions in a timely and accurate manner with the highest level of attention to detail.
• Review the completeness of submissions as they are received and obtain additional information as defined by procedures or requested by underwriting.
• Data entry of policy information into company systems
• Perform underwriting support activities associated with information gathering of new business, renewals, and mid-term changes, as well as electronic file preparation on behalf of the Underwriter.
• Understand and follow the policies, procedures, and business processes as defined in departmental service standards or as provided by your supervisor.
• Maintain a full understanding of business process and service standards.
• Maintain strong positive working relationships with key members of other departments and foster mutually beneficial communication and collaboration across functions.
• Follow all company procedures and guidelines and complete all required courses related to the same as designated by the Company.

Job Requirements

Core Skills

• Ability to comprehend and support both manual and automated processes
• Excellent verbal and written communication
• Adherence to quality standards and operating procedures
• Employs time / task management tools and techniques to support a large volume of work
• Detail-Oriented
• Strong organizational skills

Technical Skills

• Basic MS Office Excel, Word, Outlook, Teams
• Basic MS PowerPoint

Behavioral Skills :

• Maintain strong positive working relationships with key members of other departments and foster mutually beneficial communication and collaboration across functions.
• Support positive and productive team morale

Internal IT / Systems :

• Applied EPIC
• Majesco
• OpenText
• Oden Online / Oden Terminator
• Genoa-CoverageDock

Authority Levels, Education, Certificates, Licenses and Designations

• Bachelors degree; or equivalent work experience in insurance policy administration
• Tech savviness and a willingness to experiment with and learn new technologies.

About Us

MRSG N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees.

SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence.

RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains.

Benefits

We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package.

All of our benefits are effective the first day of employment including :

• Generous healthcare plans
• 401(k) plan
• Flexible spending plans
• Health Savings Accounts (HSA)
• Paid time off
• Paid holidays
• Tuition reimbursement
• Short / long term disability
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Employee Wellbeing Program
• Community involvement
• Life insurance

At MRSG N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge.

We know there is always more work to be done, but we’re committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves.

We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last updated : 2024-05-04