Who We Are:

WHY Brands Inc., a parent company of Munchkin and Curio Home Goods, focuses on creating, incubating, and growing the next generation of consumer lifestyle brands. Founded in 1990, Munchkin is the leading consumer product company and most loved baby lifestyle brand behind the innovative gear and products for children, mothers, and caregivers. Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart, and Amazon and has global distribution in over 50 countries. Curio, a premium brand of curated collections of home goods, launched in 2023. WHY’s vision is to establish an expanding portfolio of innovative businesses that align with its commitment to inventive product design. With over 320 patents under our belt, we continue to create solutions that leave our customers asking, "how did I ever live without this?" Recognized as #8 on America’s Most Innovative Companies list by Fortune Magazine, innovation is the core of our company DNA and has been driving our designs for 30 years!

We lead with our core values and believe that investing in the community is our responsibility. We create opportunities for every child’s potential and well-being through the Radiant Colors program, work to create a sustainable future, and in partnership with the International Fund for Animal Welfare have committed to animal conservation.

There is no better time than now to join WHY Brands as we embark on our next and biggest growth journey, and you could be the next influential leader to play a key role in driving enormous customer-centered value and rapid growth.

What You’ll Do:

• Maintain and update products on munchkin.com, ensuring that products are correctly merchandised consistent with brand standards, customer input, market trends and business strategy
• Process and upload website assets (creative, copy, product imagery, pricing, promotions, etc.) to munchkin.com and complete QA process before pushing to live website
• Monitor munchkin.com inventory to maintain stock availability and take responsibility for inventory management processes
• Plan brand-building, category-optimized site content for new and existing products or campaigns, aligning with cross-functional partners. Provide business inputs and context to creative teams for execution
• Partner with Marketing, Brand Design, Planning and Operations teams to approve content to go live on the website, performing quality assurance tasks and troubleshooting where applicable
• Support the continual maintenance and updating of website design, navigation, product pages, category pages, internal search, cross-sell, and more
• Work with the Customer Satisfaction Team to support customer satisfaction by monitoring reviews and addressing inquiries related to orders and products
• Manage and resolve order transaction disputes and chargebacks
• Provide administrative support for the E-Commerce team as needed
• Participate in weekly team meetings with cross-functional partners to recap business results and make recommendations to optimize site experience based on site metrics and industry best practices

Bring It!

• BA or BS degree
• Flexible and adaptive to changing priorities; able to organize, multi-task and prioritize workload to meet deadlines, project management tool experience is a plus
• Demonstrate strong logical analysis and problem-solving skills
• Must have proficiency in Microsoft Excel
• Experience utilizing analytics tools to make data driven decisions, Google Analytics is a plus
• Experience with Shopify Plus, HTML and Photoshop or other design tools is beneficial
• Team-oriented with ability to productively interact with team members and partners across functions and levels and provide open and clear communication
• Outstanding attention to detail and accuracy required
• Positive and proactive; eager to grow, learn and own results

We Got You Covered!

As a Great Place to Work Certified™ company, we are committed to offering the best to our employees. We offer a comprehensive benefits package that includes medical, vision, dental, prescription drug coverage, life insurance, wellness benefits, generous employer-matched 401(k) plan, Paid Childcare Leave, among other benefit plans. Our total rewards are top of market and include competitive salary, bonus, and opportunities to earn equity. We focus on supporting employee development and growth.

We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At our company-wide award functions, we take time to recognize the talent and dedication of the people who make Munchkin the most loved baby lifestyle brand in the world.

Hourly rate of pay range: $60k - 70k (DOE)

To learn more, visit us at www.munchkin.com.

Munchkin welcomes and values what makes everyone unique. We’re proud to be an equal opportunity and affirmative action employer. All hires for our team are based on qualifications, merit, and business needs. We recruit, employ, train, and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status.

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